Field Scheduling Coordinator

Shermco Industries

. Maintain accurate and current field technician schedules in Salesforce Field Service .

Posted 10/22/2026full-timeRegina • CanadaMid-LevelSenior💰 CA$52,000 - CA$63,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in scheduling and workforce coordination, utilizing Salesforce Field Service to maintain accurate technician schedules and support operational efficiency. Strong organizational and communication skills are essential for managing competing priorities and collaborating with teams across multiple regions.

Highest-signal resume keywords

Salesforce Field Service ExperienceScheduling Coordination Across Multiple OfficesStrong Data-Entry SkillsExcellent Organization And Time-Management SkillsStrong Written And Verbal Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SchedulingWorkforce CoordinationData EntryRecordkeepingScheduling Process Improvements

Soft Skills

Problem-SolvingCustomer-Service MindsetAbility To Build RelationshipsCollaborationAttention To Detail

Tools & Technologies

SalesforceSalesforce Field ServiceMicrosoft OutlookMicrosoft ExcelMicrosoft WordMicrosoft Teams

Industry Keywords

Field ServiceOperations AdministrationLogisticsSkilled TradesUtilities

About the role

Key responsibilities & impact

Maintain accurate and current field technician schedules in Salesforce Field Service
Enter, update, and verify technician, project, assignment, and scheduling information
Process scheduling changes approved by Field Service Managers
Communicate with Field Service Managers across Canada regarding technician availability, schedule changes, project requirements, and resource needs
Coordinate technician assignments across branches based on direction from operations leadership
Identify scheduling conflicts, gaps, incomplete information, and overdue updates, and communicate them to the appropriate manager
Track technician availability, planned leave, training, travel, and other scheduling considerations
Support workforce and resource planning by providing clear and accurate scheduling information
Maintain data quality, consistency, and confidentiality across scheduling systems, spreadsheets, and internal records
Prepare scheduling reports and summaries for operational leaders
Follow up with managers and internal stakeholders to obtain missing or updated scheduling information
Support consistent scheduling processes and administrative practices across Canadian branches
Assist with seasonal workload increases, emergency schedule changes, and other operational requirements
Contribute to scheduling process improvements and Salesforce Field Service adoption
Provide additional administrative and operational support as required

Requirements

What you’ll need

High school diploma or equivalent required
Post-secondary education in business administration, operations, logistics, or a related field is considered an asset
Previous experience in scheduling, dispatch, workforce coordination, operations administration, or a similar role
Experience using Salesforce or Salesforce Field Service is strongly preferred
Strong data-entry skills with a high level of accuracy and attention to detail
Proficiency with Microsoft Outlook, Excel, Word, and Teams
Experience supporting field service, skilled trades, construction, utilities, industrial services, or geographically dispersed teams is considered an asset
Experience coordinating schedules across multiple offices, regions, or time zones is considered an asset
Excellent organization, prioritization, and time-management skills
Strong written and verbal communication skills
Ability to build effective working relationships with Field Service Managers, technicians, and operational teams across Canada
Ability to manage frequent schedule changes and competing priorities in a fast-paced environment
Strong problem-solving skills and the ability to identify scheduling conflicts or missing information
Ability to follow operational direction while exercising sound administrative judgment
Ability to work independently while remaining collaborative and responsive
Strong commitment to accurate recordkeeping, confidentiality, and data integrity
Customer-service mindset with a professional and solutions-focused approach
Ability to remain calm and organized when responding to urgent or short-notice scheduling changes
This is a hybrid position based from any Shermco office in Canada
Regular communication and collaboration with teams located across multiple Canadian time zones will be required
Occasional flexibility outside standard business hours may be required
Limited travel to other Shermco Canada offices may be required

Benefits

Comp & perks

Extended health, dental, and vision coverage
Life, disability, and accident insurance
Retirement savings program with company contributions
Employee and Family Assistance Program
Paid vacation and personal time
Hybrid work arrangement
Career development opportunities within a growing Canadian field service organization
A collaborative and safety-focused work environment