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Field Service Supervisor – Utilities Apparatus Technicians
Shermco Industries. Monitor and analyze department performance metrics, including utilization, staffing levels, work-in-progress, and forecasts .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and business acumen with a focus on P&L analysis, workforce management, and strategic direction. Proven ability to mentor and develop teams while ensuring adherence to quality standards and safety policies.
Highest-signal resume keywords
Leadership ExperienceP&L AnalysisBusiness DevelopmentMicrosoft Office Suite ProficiencyMentoring and Coaching
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
P&L AnalysisForecastingWorkforce ManagementUtilization MetricsStandard Operating Procedures
Soft Skills
Excellent Communication SkillsCoachingTeam Leadership
Tools & Technologies
Microsoft Office Suite
Certifications & Qualifications
Valid Driver's License
Industry Keywords
NETA TestingPower SystemsElectrical ServicesSafety PoliciesContinuous Improvement
About the role
Key responsibilities & impact- Monitor and analyze department performance metrics, including utilization, staffing levels, work-in-progress, and forecasts
- Review departmental P&L reports, identify trends and discrepancies, and implement corrective actions
- Participate in developing and executing annual business plans
- Lead business development efforts and provide strategic direction and oversight to the sales team
- Plan and manage workforce needs; support recruiting, hiring, and coaching of technical and operational staff
- Promote and enforce company safety policies and ensure participation in new-hire and annual safety training
- Maintain adherence to quality standards and Standard Operating Procedures
- Collaborate with branch and department managers to deliver company-wide customer solutions
- Partner with HR, Workforce Development, and Regional Management to foster continuous improvement
- Mentor and develop subordinate managers to strengthen leadership and technical capabilities
- Perform other duties as needed to support organizational success
Requirements
What you’ll need- High school diploma required
- Bachelor’s degree in business, engineering, or related field preferred
- 5+ years of leadership experience in a related industry, such as NETA testing, power systems, or electrical services
- Demonstrated ability to mentor, coach, and lead technical teams
- Proficiency with Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
- Strong business acumen, including P&L analysis and forecasting
- Excellent verbal and written communication skills
- Willingness to travel overnight up to 90%
- Valid driver's license with a clean driving record
- Must pass pre-employment drug screening, background check, and physical examination
Benefits
Comp & perks- Overnight travel opportunity up to 90%
- Equal opportunity employment
- Drug-free workplace