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Associate Director – Solutions Portfolio Operations
SHI International Corp.. Lead Solution Marketing portfolio operations, development, and governance .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in solution marketing portfolio operations, including governance, lifecycle management, and cross-functional collaboration. Proven ability to lead teams, improve processes, and drive measurable outcomes in a B2B technology environment.
Highest-signal resume keywords
Solution Marketing Portfolio OperationsCross-Functional Program LeadershipPortfolio Strategy and GovernanceProcess Design and Workflow ImprovementExecutive Communication and Business Writing
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Solution Development ProcessesPortfolio ManagementLifecycle ManagementChange ManagementPortfolio Measurement and ReportingGovernance StandardsLaunch FrameworksPerformance Insights AnalysisB2B Technology KnowledgeService Development Operating Models
Soft Skills
Team LeadershipStakeholder InfluenceCoachingDelegationFacilitation
Industry Keywords
B2B TechnologyIT ServicesSolution ProviderMarket InsightsCustomer Outcomes
About the role
Key responsibilities & impact- Lead Solution Marketing portfolio operations, development, and governance
- Translate portfolio strategy into operating plans, resource priorities, decision rights, and measurable outcomes
- Provide leadership visibility into portfolio progress, launches, dependencies, risks, and decisions
- Align Marketing, pillar leaders, technical teams, Services, Sales, Alliances, and Operations around shared portfolio standards and priorities
- Lead adoption of solution development processes, governance, and tools
- Own and improve the end-to-end solution development process from intake and qualification through launch, lifecycle management, and retirement
- Establish requirements for prioritization, approval, documentation, handoffs, and launch readiness
- Maintain an enterprise-wide view of the solution portfolio across pillars, service lines, partners, and lifecycle stages
- Identify portfolio gaps, overlap, inconsistent packaging, and opportunities to consolidate or expand offerings
- Organize the portfolio around customer needs and outcomes across presales, implementation, optimization, and managed services
- Lead portfolio reviews informing prioritization, investment, and lifecycle decisions
- Govern solution taxonomy, naming, metadata, documentation standards, and catalog readiness
- Ensure consistent solution information across the SHI Solution Catalog, SHI One, marketplaces, co-sell listings, and sales and marketing assets
- Establish repeatable launch frameworks and coordinate cross-functional launch plans
- Conduct post-launch reviews to improve future execution
- Use customer, market, sales, partner, and performance insights to inform portfolio and solution decisions
- Define and track measures for development cycle time, process adoption, launch readiness, catalog health, seller engagement, solution adoption, and influenced pipeline
- Turn performance findings into recommendations for portfolio, process, and investment improvements
- Build accountable, high-performing teams through clear expectations, coaching, and delegation
Requirements
What you’ll need- Completed bachelor’s degree or equivalent relevant work experience required
- 8–12 years of experience in solution or product marketing, portfolio or product management, or a related field
- 4+ years of experience leading people or complex cross-functional programs
- Experience building or improving portfolio, solution development, and launch processes in a B2B technology or services environment
- Advanced solution, service, or product development operating models
- Advanced portfolio strategy, rationalization, governance, and lifecycle management
- Advanced cross-functional launch, program, and change management
- Advanced team leadership and senior stakeholder influence
- Advanced process design, workflow improvement, and governance
- Advanced executive communication, facilitation, and business writing
- Intermediate to Advanced portfolio measurement, dashboards, and reporting
- Intermediate to Advanced B2B technology, IT services, or solution-provider knowledge
- Ability to travel to SHI, Partner, and Customer Events up to 25%
Benefits
Comp & perks- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
- Medical, vision, dental, 401K, and flexible spending
- World-class facilities and the technology needed to thrive in offices or remotely
- Ability to work in SHI offices or remotely