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Manager – CX, Microsoft Engineering
SHI International Corp.. Lead and mentor the software development or engineering team, including hiring, training, and performance evaluation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in leading software development teams, implementing Agile Scrum practices, and driving process improvements through DevOps methodologies. Proficient in software engineering, cloud-based platforms, and relational database management.
Highest-signal resume keywords
Team LeadershipAgile Scrum PracticesDevOps PracticesSoftware Development LifecycleCloud-Based Platforms
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
C#JavaScriptTypeScriptNode.jsSQLRESTful ServicesInfrastructure As CodeContinuous IntegrationContinuous DeliveryCode Quality
Soft Skills
MentoringCommunicationCollaborationProblem-SolvingPerformance Evaluation
Tools & Technologies
Agile ToolsAutomation TechnologiesRelational DatabasesMonitoring ToolsDeployment Tools
Industry Keywords
Software DevelopmentEngineering ManagementTechnical VisionProcess ImprovementsStakeholder Communication
Tech Stack
Tools & technologiesCloudJavaScriptNode.jsSQLTypeScript
About the role
Key responsibilities & impact- Lead and mentor the software development or engineering team, including hiring, training, and performance evaluation
- Define and communicate the technical vision and roadmap
- Design, develop, and implement new software features or modifications
- Collaborate with product, sales, and stakeholders
- Implement software development best practices for code quality, testing, and deployment
- Drive process improvements and automation
- Manage team performance through goals, reviews, and data-driven assessments
- Facilitate agile ceremonies and enforce agile principles
- Provide technical guidance, resolve escalations, and troubleshoot issues
- Conduct code reviews to ensure production code meets standards
- Recruit, onboard, and retain high-performing talent
- Communicate team progress, goals, and vision to the organization and stakeholders
- Set and manage engineering deadlines with the Product Leadership team
Requirements
What you’ll need- Completed Bachelor’s Degree or relevant work experience required
- 3+ years of experience in a similar role
- 3+ years of experience in software engineering
- 1+ years of experience in people management preferred
- Ability to travel 20%
- Ability to work flexible hours
- Expert cloud-based platforms and services
- Expert DevOps practices, including continuous integration, continuous delivery, infrastructure as code, and monitoring
- Expert SQL for relational database management
- Expert software development lifecycle practices
- Expert Agile Scrum practices
- Experience with C#, JavaScript, TypeScript, Node.js, and RESTful services
- Working knowledge of relational databases, automation, and infrastructure technologies
Benefits
Comp & perks- Continuous professional growth and leadership opportunities
- Health, wellness, and financial benefits
- Medical, vision, and dental benefits
- 401K
- Flexible spending benefits
- World-class facilities and technology for office or home use