Senior Project Manager – AGT

SHI International Corp.

. Lead end-to-end delivery of complex customer-facing projects from kickoff and planning through execution, go-live, and closeout .

Posted 11/11/2026full-timeUnited StatesSenior💰 $100,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex customer-facing projects from initiation to completion, with a strong focus on project management methodologies, stakeholder engagement, and performance tracking. Proficient in managing budgets, resources, and vendor relationships while ensuring alignment with business goals and customer satisfaction.

Highest-signal resume keywords

Project Management Professional (PMP) CertificationAdvanced Proficiency in AsanaExperience Managing Customer-Facing ProjectsStrong Communication and Presentation SkillsKnowledge of Change Management and Process Improvement

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Project ManagementBudget ManagementScope ManagementRisk Identification and MitigationPerformance TrackingData Center ManagementIT Operations ManagementSoftware Development Project ManagementChange ControlVendor Relationship Management

Soft Skills

Problem-SolvingCritical ThinkingStakeholder EngagementAdaptabilityMentoring

Tools & Technologies

AsanaBusiness Analytics ToolsPerformance Measurement Frameworks

Certifications & Qualifications

Project Management Professional (PMP)

Industry Keywords

LeanSix SigmaProject GovernanceCustomer SatisfactionCross-Functional Team Leadership

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Lead end-to-end delivery of complex customer-facing projects from kickoff and planning through execution, go-live, and closeout
Serve as the primary customer contact, managing expectations, communications, escalations, and relationships
Define scope, timelines, deliverables, and success metrics aligned to customer requirements and business goals
Build and maintain project plans, schedules, and task dependencies in Asana
Lead cross-functional internal teams, vendors, and subcontractors in a matrixed environment
Manage project budgets, resources, change requests, and statements of work
Identify risks and issues, implement mitigation strategies, and escalate when necessary
Facilitate customer kickoff meetings, status calls, and executive business reviews
Ensure adherence to project management methodologies, governance standards, and documentation practices
Track performance against KPIs, milestones, and customer satisfaction
Partner with sales, technical, and operations teams on handoffs and follow-on opportunities
Act as a trusted advisor and mentor others on project management and Asana best practices

Requirements

What you’ll need

5+ years of experience in project, program management, or an equivalent role
Experience managing customer-facing projects
Proven experience managing complex technical projects end-to-end in data center, IT Operations, or software development specialties
Advanced proficiency in Asana, including projects, timelines, dependencies, workflows, dashboards, and reporting
Strong communication, presentation, and stakeholder engagement skills
Experience managing scope, budgets, change control, and vendor or subcontractor relationships
Excellent problem-solving and critical-thinking skills
Ability to balance multiple priorities and adapt to evolving customer and business needs
PMP Certification required
Bachelor’s degree in Business Administration, Project Management, Information Systems, or a related field required
Knowledge of change management and process improvement practices, including Lean and Six Sigma
Familiarity with business analytics or performance measurement frameworks preferred

Benefits

Comp & perks

Continuous professional growth and leadership opportunities
Health, wellness, and financial benefits
Medical, vision, and dental benefits
401K
Flexible spending
World-class facilities and technology provided in offices or remotely