Pharmacy Technician

Shields Health Solutions

. Provide integrated support to patients and pharmacists through medication adherence support .

Posted 11/11/2026full-timeRemote • Rhode Island • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in medication adherence support, prescription interpretation, and pharmaceutical calculations while maintaining confidentiality and compliance. Proficient in managing pharmacy inventory and utilizing database applications to enhance operational efficiency.

Highest-signal resume keywords

Active Rhode Island Pharmacy Technician LicenseCertified Pharmacy Technician (CPhT)1+ Years of Experience as a Pharmacy TechnicianProficiency in Microsoft Office SuiteStrong Organizational and Interpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medication Adherence SupportPrescription InterpretationPharmaceutical CalculationsData EntryInventory Management

Soft Skills

Strong Phone SkillsAttention to DetailEmpathyGood Listener/CommunicatorTeam Player

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft OutlookMicrosoft TeamsWeb-Based Platforms

Certifications & Qualifications

Certified Pharmacy Technician (CPhT)National Certification as a Pharmacy Technician

Industry Keywords

Pharmacy TechnicianMedication ManagementPatient SupportInsurance ResolutionProcess Improvement

About the role

Key responsibilities & impact

Provide integrated support to patients and pharmacists through medication adherence support
Interpret and enter prescriptions
Clarify prescription orders with pharmacists and clinicians
Label and fill prescriptions for pharmacist verification
Perform pharmaceutical calculations
Identify medications requiring special storage or handling
Assemble medication-related supplies
Prepare medications for delivery
Answer, resolve, and triage inbound inquiries
Conduct outbound therapy and medication adherence check-ups
Secure refill prescriptions
Resolve insurance issues and assist with financial assistance forms
Maintain pharmacy inventory, including drug ordering and receiving
Communicate with patients by phone about their medications
Enter data, adjudicate test claims, and prepare follow-up action plans
Manage, organize, and update data using database applications
Apply recommendations to operational issues, productivity, quality, and customer service
Identify trends, resolve problems, recommend improvements, and implement change
Participate in process improvement initiatives
Act as a value-added business partner to organizational stakeholders
Maintain confidentiality of organizational information
Perform other duties as assigned

Requirements

What you’ll need

Active Rhode Island Pharmacy Technician License required
Must be nationally certified and registered as a technician with the State of employment
Certified Pharmacy Technician (CPhT) or equivalent certification
Required 1+ years of experience as a Pharmacy Technician
High school diploma or GED required
Strong phone skills
Highly proficient in Microsoft Office, particularly Excel and Word
Proficiency in Outlook, Teams, Word, Excel, and PowerPoint
Ability to quickly learn database programs and extract relevant information
Strong organizational and interpersonal skills
Solid computer skills, internet navigation, and web-based platform proficiency
Data entry and computer skills will be assessed during pre-employment
Energetic, highly motivated team player with strong personal and communication skills
Discretion and confidentiality when handling sensitive and private data
Organized, high-integrity, attentive to detail, dependable, quality-focused, empathetic, and a good listener/communicator

Benefits

Comp & perks

Equal employment opportunities and protection from discrimination and harassment
Inclusive hiring experience and application/interview accommodations
Opportunity to receive job-related text messages; opt-out available
Educational opportunities, professional publications, personal networks, and professional organizations