Shields Health Solutions

Pharmacist

• Review and interpret clinician patient-care notes and assessments for prior authorization support and care-plan recommendations
• Develop and refine disease- and drug-specific clinical protocols
• Monitor patient medication adherence using PDC reports, assessment data, and mobile-platform data
• Evaluate EMR information including drug and disease interactions, medication selection, labs, vitals, allergies, prescriptions, renewals, and physician communication
• Recommend alternative therapeutic regimens and disease-specific treatments according to guidelines
• Monitor therapies for side effects and medication-related issues; recommend drug-therapy changes
• Perform medication therapy management, document interventions, and assess adherence rates
• Conduct pharmacist consultations, motivational interviewing/coaching, medication reconciliation, regimen optimization, synchronization, reminders, and care coordination
• Monitor productivity and report weekly growth-development statistics
• Oversee technicians’ daily activities and verify delivery coordination, prior authorizations, logs, and specialty-care utilization
• Identify and resolve insurance issues and financial-assistance opportunities
• Supervise support-personnel communications in compliance with HIPAA rules and regulations
• Maintain pharmacist registration and remote activities in compliance with applicable laws and DEA requirements
• Communicate directly with other health professionals regarding patient care
• Train pharmacy staff, students, interns, externs, and healthcare professionals
• Manage and update relevant data using database applications
• Support operational improvements, productivity, quality, and customer-service standards
• Assist with research projects and peer review articles
• Identify trends, resolve problems, recommend improvements, implement change, and participate in process-improvement initiatives
• Protect confidential organizational and patient information
• Maintain professional knowledge through education, publications, networks, and professional organizations
• Perform other duties as assigned

Clinical Pharmacist – FL License Required

• Provide comprehensive medication management, including reconciliation, dose optimization, adherence support, and drug-level assessments aligned with evidence-based standards
• Partner with physicians, specialists, and interdisciplinary teams to order individualized care plans under a Collaborative Practice Agreement and promote seamless medication coordination
• Monitor therapy effectiveness and safety, identify optimization opportunities, and intervene as appropriate
• Support quality-improvement and REMS initiatives
• Support teammates as needed with complex prior authorizations
• Improve workflows
• Educate patients
• Maintain ongoing clinical development
• Conduct in-person and virtual patient assessments
• Build relationships with patients and providers while delivering medication management at an academic medical center

Clinical Pharmacist Specialist

Manager

• Serve as a trusted advisor to hospital partners by interpreting and applying accreditation standards in practical ways
• Lead accreditation readiness efforts, including gap analyses, policy development, and survey preparation
• Guide clients through mock audits, corrective action planning, and ongoing compliance efforts
• Develop tools, templates, and processes that support scalable and sustainable compliance
• Collaborate with leadership and cross-functional stakeholders to align on approach and priorities
• Deliver training and provide ongoing education on accreditation standards
• Identify risks, recommend solutions, and drive continuous improvement across quality programs
• Act as a subject matter expert on URAC and ACHC standards
• Support leading pharmacy programs through high-impact, advisory-focused work
• Shape how accreditation support is delivered

Clinical Accreditation Manager

• Provide integrated, hands-on support to patients and physicians to improve patient care and medication adherence
• Review clinician notes and assessments for prior authorization approvals and care-plan recommendations
• Develop and refine disease- and drug-specific clinical protocols
• Monitor patient adherence using PDC reports, assessments and mobile-platform data, especially for oncology and specialty disease states
• Evaluate EMR data including drug-disease interactions, medication selection, labs, vitals, allergies, prescriptions, renewals and physician communications
• Recommend alternative therapeutic regimens and disease-specific treatments according to guidelines
• Monitor therapies for side effects and medication-related issues; recommend changes to prescribers
• Perform medication therapy management, document interventions and assess adherence rates
• Conduct pharmacist consultations, motivational interviewing, coaching, medication reconciliation, regimen optimization and adherence interventions
• Coordinate home nurse visits and transitions between liaison/PSC teams
• Monitor productivity and report weekly growth statistics
• Oversee technicians’ daily activities and verify delivery coordination, prior authorizations, logs and care-utilization management
• Identify and resolve insurance issues and financial-assistance opportunities
• Supervise support-personnel communications in compliance with HIPAA rules
• Communicate with health professionals regarding patient care
• Train pharmacy staff, students, interns, externs and healthcare professionals
• Manage and update data using database applications
• Support operational improvements, productivity, quality and customer-service standards
• Assist with research projects and peer-review articles
• Identify trends, resolve problems, recommend improvements and implement change
• Participate in process-improvement initiatives
• Maintain confidentiality of sensitive information
• Perform other duties as assigned

Clinical Pharmacist, TX Licensed

Account Manager

• Prospect and engage targeted health systems, hospitals, integrated delivery networks, and healthcare organizations to generate new partnership opportunities
• Execute strategic outreach through email, phone, LinkedIn, conferences, referrals, and other business development channels
• Create and maintain a pipeline of qualified opportunities
• Schedule and coordinate meetings between prospective stakeholders and senior commercial leaders
• Support account planning, strategic account development, and territory planning
• Achieve outreach, meeting generation, lead qualification, and pipeline creation goals
• Build relationships with healthcare executives, pharmacy leadership, and key decision-makers
• Research prospective health systems, healthcare markets, stakeholder groups, and growth opportunities
• Develop account profiles, stakeholder maps, and briefing materials
• Qualify opportunities and ensure smooth handoffs to senior commercial leaders
• Gather market intelligence and competitive insights
• Maintain prospect activity, pipeline data, and account information in Salesforce or other CRM platforms
• Track business development activity, pipeline progression, and opportunity metrics
• Partner with Marketing, Commercial Operations, Payor Strategy, Trade Relations, and Executive Leadership on growth initiatives and special projects
• Support conference planning, executive meeting coordination, and commercial outreach efforts

Manager, Commercial Partnerships

• Communicate with insurance companies to facilitate medication approvals
• Assist patients with pharmacy insurance claims
• Support prior authorization requests and medication access with clinician offices
• Research and secure financial assistance through foundations, manufacturers, and other funding sources
• Navigate pharmacy operating systems to input data, adjudicate test claims, process refills, and develop follow-up action plans
• Review prescriptions with physicians' offices
• Support medication adherence and compliance through phone communication with patients
• Collaborate with pharmacists and pharmacy liaisons
• Document patient concerns, prior authorization status, and financial assistance needs across databases, EMRs, and email systems
• Maintain accurate patient communication records and update database information
• Research and analyze information for strategic decision-making
• Improve operations, productivity, quality, and customer service standards
• Identify trends, resolve issues, recommend and implement improvements
• Participate in process improvement initiatives
• Act as a business partner to organizational stakeholders
• Maintain confidentiality of information
• Perform other assigned duties

Patient Support Advocate, Pharmacy Technician

• Collaborate with clinic teams to deliver hands-on patient care
• Process prior authorizations, resolve insurance issues, and support financial assistance
• Educate patients on pharmacy services and assist with specialty and retail prescriptions
• Maintain accurate documentation and contribute to process improvements
• Complete 6 weeks of onsite training in Atlanta, GA before transitioning to remote work