Shift5

Operations

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms in industrial, maritime, rail, or defense environments
• Configure, install, and update software applications, Windows/Linux operating systems, and system images across customer hardware
• Execute installation procedures, startup checklists, and operational verification tests
• Travel and deploy into the field alongside customers and Mission Deployment Engineers
• Lead on-site integration, upgrades, and preventative maintenance activities
• Troubleshoot basic hardware, software, network, and installation issues, escalating complex challenges to Mission Deployment Engineers
• Document installation activities, equipment configurations, and test results
• Prepare and maintain deployment kits, tools, and equipment

Mission Operations Specialist

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms
• Configure, install, and update software applications, Windows/Linux operating systems, and system images across customer hardware
• Execute installation procedures, startup checklists, and operational verification tests
• Travel and deploy into the field alongside customers and Mission Deployment Engineers
• Lead on-site integration, upgrades, and preventative maintenance activities
• Troubleshoot basic hardware, software, network, and installation issues, escalating complex challenges
• Document installation activities, equipment configurations, and test results
• Prepare and maintain deployment kits, tools, and equipment

• Install Shift5 hardware, sensors, networking equipment, and cabling on military and commercial platforms in industrial, maritime, rail, or defense environments
• Configure, install, and update software applications, Windows/Linux operating systems, and system images across customer hardware
• Execute installation procedures, startup checklists, and operational verification tests to ensure system readiness and compliance with Shift5 quality and safety standards
• Travel and deploy into the field alongside customers and Mission Deployment Engineers, leading on-site integration, upgrades, and preventative maintenance activities
• Troubleshoot basic hardware, software, network, and installation issues on-site, escalating complex technical challenges to Mission Deployment Engineers
• Document installation activities, equipment configurations, and test results; prepare and maintain deployment kits, tools, and equipment

Chief of Staff

• Serve as a strategic and financial thought partner to the CEO, helping drive company priorities, revenue growth, and operating performance
• Own and develop Shift5's Revenue Operations function, including management of the RevOps team
• Drive rigor and visibility across pipeline, bookings, forecasting, conversion, revenue performance, and key commercial metrics
• Partner with the CEO, CFO, and Growth leadership on revenue planning, annual targets, forecasts, and compensation planning
• Build and maintain dashboards and reporting for pipeline health, revenue performance, and business trends
• Analyze financial and commercial performance to identify risks, opportunities, and areas requiring executive action
• Evaluate ROI and financial impact of strategic investments, headcount, growth initiatives, and company priorities
• Establish operating rhythms around company KPIs and leadership accountability
• Partner across Finance, Growth, Product, Mission Delivery, and executive leadership to improve revenue lifecycle alignment
• Prepare the CEO for board meetings, financial reviews, strategic planning sessions, and critical company engagements
• Translate complex data into clear recommendations and decision points
• Lead high-priority strategic initiatives for the CEO and ensure ownership, execution, and measurable outcomes
• Establish a high-performing Revenue Operations function and improve pipeline and revenue forecasting predictability
• Provide actionable visibility into financial and commercial metrics and increase accountability around targets and KPIs
• Improve alignment between Finance, Growth, and other revenue lifecycle teams
• Identify revenue risks and opportunities earlier and support fast, data-driven CEO decisions
• Help Shift5 scale with greater financial discipline, revenue predictability, and operational rigor