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Key Account Manager – Hospitals, Anti-infectives
Shionogi Inc. (U.S.). Establish clinical understanding and demand among infectious disease physicians, pharmacists, and microbiology communities for target accounts .
About the role
Key responsibilities & impact- Establish clinical understanding and demand among infectious disease physicians, pharmacists, and microbiology communities for target accounts
- Promote products by navigating institutional formulary approval processes and educating customers on appropriate use
- Establish and expand institutional product access through engagement with Pharmacy Directors, ID Pharmacists, ID Physicians, Microbiologists, and other key customers
- Educate physicians and stakeholders through one-on-one meetings, presentations, professional education programs, and other appropriate methods
- Build professional relationships with ID opinion leaders, hospital medical staff, pharmacies, and other stakeholders
- Create product education opportunities and work with local/regional thought leaders and professional societies
- Meet and exceed call plan and field productivity expectations, with five full-time days in the field each week
- Collaborate with Regional Account Management, Market Access Leadership, Medical Affairs, and Marketing
- Identify and communicate field issues, opportunities, competitive activities, KOL touchpoints, and formulary changes
- Achieve territory formulary adoption goals while following ethical market access practices and regulations
- Execute brand strategies and consistent company marketing messaging
- Analyze territory information to develop account plans, optimize routing, and maximize field resources
- Report field activities and territory expenses accurately and submit written reports by management deadlines
- Maintain positive relationships with peers, customers, and managers
- Conduct business in compliance with PDMA/Sample regulations, company policies, and procedures
- Pursue continuous learning and professional development in sales, communication, managed care, and product knowledge
- Maintain company equipment and promotional materials
- Attend company-sponsored meetings, including POAs, national meetings, and conventions; in-person attendance may be required
Requirements
What you’ll need- BS/BA degree required
- Hospital-based pharmaceutical experience required
- Demonstrated experience in hospital or health system environments with anti-infective, critical care, or intravenous experience strongly preferred
- Must successfully complete relevant training and certify in product knowledge
- Strong understanding of hospital product purchasing, ordering, administration, formulary processes, and reimbursement policies
- Ability to navigate hospital systems and access key decision makers
- Experience building relationships within institutional settings
- Demonstrated track record facilitating educational programs
- Ability to communicate clinical data and scientific product information
- Experience establishing hospital product formulary approval through P&T committees within the IV antibiotic or related category
- Business-to-business experience and/or strong influencing skills
- Documented record of performance and achievement
- Excellent oral, presentation, and written communication skills
- Strong organizational, interpersonal, and listening skills
- Ability to work independently and collaborate internally
- Proactive, self-starting, motivated, and problem-solving abilities
- Digital competence, including delivering presentations using iPad
- Proficient in MS Office Suite: Word, PowerPoint, Excel, and Outlook
- Must reside within the assigned geographic territory
- Valid driver’s license with a clean driving record and ability to pass a complete background check
- Must have valid licenses and credentialing required to conduct business in the assigned territory
- Ability and willingness to travel approximately 80% of the year
- Ability to drive or fly to meetings and conventions
- Some overnight and/or weekend travel may be required
Benefits
Comp & perks- Vehicle allowance
- Bonus
- Long-term incentive
- Comprehensive benefits
- Travel to company-sponsored meetings, conventions, and other business events