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Shippo

Senior Product Manager, Carrier Capabilities

Shippo

. Own the product vision and strategy for Carrier Capabilities .

Posted 9/30/2026full-timeRemote • United StatesSenior💰 $134,000 - $182,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in product management with a focus on carrier capabilities, API integrations, and cross-functional leadership. Proven ability to translate business goals into actionable roadmaps while influencing stakeholders and ensuring high-quality delivery.

Highest-signal resume keywords
Product Management ExperienceTechnical Platform OwnershipAPI Integration ExpertiseCross-Team Initiative LeadershipCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Vision DevelopmentCarrier Capabilities RoadmapAPI AbstractionIntegration PatternsQuality Requirements DefinitionData AnalysisOperational InsightsIncident ResponseFeature PrioritizationCarrier Health Measurement
Soft Skills
Influencing StakeholdersCross-Functional CollaborationWritten CommunicationVerbal Communication
Industry Keywords
Parcel Carrier IntegrationsLogistics PlatformsDistributed Systems

Tech Stack

Tools & technologies
Distributed Systems

About the role

Key responsibilities & impact
  • Own the product vision and strategy for Carrier Capabilities
  • Translate business goals into a prioritized carrier capabilities roadmap
  • Define standardized carrier capabilities and internal representations
  • Own product decisions for carrier API abstractions, configuration models, error standards, and quality requirements
  • Review and prioritize new carrier features and API changes
  • Lead cross-functional delivery for new carrier integrations, major upgrades, and deprecations
  • Support incident response and post-mortems
  • Measure carrier integration quality, reliability, upgrade cadence, and operational cost
  • Build visibility into carrier health, coverage gaps, and capability maturity
  • Use data, customer feedback, and operational insights to refine priorities
  • Partner with Carrier Partnerships, Carrier Operations, Solutions Architecture, and GTM teams
  • Serve as primary product counterpart for senior stakeholders on carrier-related initiatives
  • Influence multiple product and engineering teams to drive alignment

Requirements

What you’ll need
  • 4+ years of Product Management experience
  • Significant experience owning technical platforms or APIs
  • Strong understanding of distributed systems, APIs, and integration patterns
  • Proven ability to lead complex, cross-team initiatives with high ambiguity and high impact
  • Excellent written and verbal communication skills
  • Ability to influence senior technical and non-technical stakeholders
  • Experience with parcel carrier integrations or logistics platforms (bonus)
  • Background in software engineering or other deeply technical roles (bonus)
  • Experience scaling internal platforms used by multiple product teams (bonus)

Benefits

Comp & perks
  • Healthcare coverage for medical, dental, and vision (90% covered by the company, including dependents)
  • Pet coverage available
  • Take-as-much-as-you-need vacation policy
  • Flexible working hours
  • One week-long company-wide winter slow down
  • 3 Volunteer Days Off (VTOs)
  • WFH stipend to set up your home office
  • Charity donation match up to $100
  • Dedicated programs, coaching, tools, and resources for professional and career growth
  • Individual learning stipend for personal and focused growth
  • Shippos Everywhere program with regular team and company off-sites and local Shippos gatherings
  • Equity included in total compensation