Strategic Account Manager – QSR & Casual Dining

Shoes For Crews

. Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts .

Posted 10/16/2026full-timeOklahoma • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B Sales and Account Management, with a strong focus on relationship building, revenue growth, and strategic marketing initiatives within the restaurant industry. Proficient in negotiation, communication, and utilizing CRM tools to drive customer satisfaction and business development.

Highest-signal resume keywords

B2B Sales ExperienceAccount ManagementNegotiation SkillsCustomer Relationship ManagementMarketing Strategy Development

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales ForecastingContract ManagementRFP ManagementMulti-Unit Restaurant OperationsFood Service PurchasingProblem-SolvingPresentation SkillsOrganizational SkillsAttention to Detail

Soft Skills

Relationship BuildingCommunication SkillsGoal OrientationPlanning Skills

Tools & Technologies

Microsoft OfficeCRM Software

Industry Keywords

QSRCasual DiningFranchise StructuresCustomer SatisfactionIncremental Revenue

About the role

Key responsibilities & impact

Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts
Grow the portfolio year over year by increasing program participation, upselling, and cross-selling
Understand the slip-and-fall experience within each account and sell solutions that achieve profitable volume and revenue growth
Develop and implement marketing strategies to ensure customer satisfaction and grow existing, low-performing, and inactive accounts
Add incremental revenue
Develop relationships with departments interacting with the Shoes For Crews program, from C-suite to end users
Develop and expand relationships within key accounts
Implement account planning and manage the customer portfolio to achieve revenue and penetration objectives
Manage contract and RFP renewals
Forecast sales
Attend strategic customer meetings, quarterly business reviews, trade shows, annual industry conferences, client events, networking functions, golf tournaments, industry events, and client-sponsored activities
Represent the company at industry events and client-sponsored activities to strengthen customer relationships, promote the company’s brand, and identify business opportunities

Requirements

What you’ll need

Current valid driver’s license with a safe driving record
Ability to work a full-time schedule
Up to 50% travel on a monthly basis
5+ years in B2B sales; enterprise account and QSR/Casual Dining restaurant vertical experience preferred
Business acumen and understanding of multi-unit restaurant operations, franchise structures, and food service purchasing and procurement processes preferred
Proven ability to build and maintain relationships and generate growth opportunities virtually, on the phone, and in person
Successful negotiation, presentation, and problem-solving skills
Accurate and professional written and verbal communication
Strong attention to detail, organizational, and planning skills
Driven to meet goals, generate results, and overcome objectives
Proficient in Microsoft Office software and able to use company CRM
High School diploma required
Bachelor’s degree or some college preferred