Strategic Account Manager – QSR, Casual Dining

Shoes For Crews

. Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts .

Posted 10/16/2026full-timeArizona • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B sales with a focus on enterprise accounts and the QSR/Casual Dining restaurant vertical. Proven ability to develop and maintain customer relationships, implement marketing strategies, and achieve revenue growth through effective account management.

Highest-signal resume keywords

B2B Sales ExperienceEnterprise Account ManagementRelationship BuildingNegotiation SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingAccount PlanningContract ManagementRFP RenewalsMarketing Strategy DevelopmentProblem-SolvingCustomer Portfolio ManagementUpsellingCross-SellingRevenue Growth Strategies

Soft Skills

Attention to DetailOrganizational SkillsPlanning SkillsWritten CommunicationVerbal Communication

Tools & Technologies

CRM SoftwareMicrosoft Office

Industry Keywords

QSRCasual DiningMulti-Unit Restaurant OperationsFranchise StructuresFood Service PurchasingProcurement Processes

About the role

Key responsibilities & impact

Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts
Grow the portfolio year over year by increasing program participation, upselling, and cross-selling
Understand the slip-and-fall experience within each account to sell solutions that achieve profitable volume and revenue growth
Develop and implement marketing strategies to ensure customer satisfaction and drive growth
Drive growth of low-performing accounts, reactivate inactive accounts, and add incremental revenue
Develop relationships with departments interacting with the Shoes For Crews program, from C-suite to end users
Develop and expand relationships within key accounts
Implement account planning and manage the customer portfolio to achieve revenue and penetration objectives
Manage contract and RFP renewals
Forecast sales
Attend strategic customer meetings, quarterly business reviews, trade shows, annual industry conferences, client events, networking functions, golf tournaments, and industry events as needed
Represent the company at client-sponsored activities to build customer relationships, promote the company brand, and identify business opportunities

Requirements

What you’ll need

Current valid driver's license with a safe driving record
Ability to work a full-time schedule
Up to 50% travel on a monthly basis
5+ years in B2B sales, with enterprise account and QSR/Casual Dining restaurant vertical experience preferred
Business acumen and understanding of multi-unit restaurant operations, franchise structures, and food service purchasing and procurement processes preferred
Proven ability to build and maintain relationships and generate growth opportunities virtually, on the phone, and in person
Successful negotiation, presentation, and problem-solving skills
Accurate and professional written and verbal communication
Strong attention to detail, organizational, and planning skills
Driven to meet goals, generate results, and overcome objectives
Proficient in Microsoft Office software and able to use company CRM
High school diploma required
Bachelor's degree or some college preferred

Benefits

Comp & perks

Equal employment opportunity and commitment to a diverse and inclusive workforce