Strategic Account Manager – QSR, Casual Dining

Shoes For Crews

. Support Shoes For Crews' mission, vision, and culture by managing retention and maximizing revenue with assigned QSR and Casual Dining customers .

Posted 10/16/2026full-timePennsylvania • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B sales within the QSR and Casual Dining sectors, focusing on customer retention, revenue growth, and relationship management. Proficient in developing marketing strategies and managing customer portfolios to achieve business objectives.

Highest-signal resume keywords

B2B Sales ExperienceCustomer Relationship ManagementNegotiation SkillsMarketing Strategy DevelopmentMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingAccount ManagementUpsellingCross-SellingProblem-Solving

Soft Skills

Attention to DetailOrganizational SkillsCommunication Skills

Tools & Technologies

CRM SoftwareMicrosoft Office

Industry Keywords

QSRCasual DiningMulti-Unit Restaurant OperationsFood Service PurchasingFranchise Structures

About the role

Key responsibilities & impact

Support Shoes For Crews' mission, vision, and culture by managing retention and maximizing revenue with assigned QSR and Casual Dining customers
Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts
Increase program participation through upselling and cross-selling
Sell slip-and-fall solutions that achieve profitable volume and revenue growth
Develop and implement marketing strategies to drive customer satisfaction, account growth, reactivation of inactive accounts, and incremental revenue
Develop relationships across customer departments including Safety, Procurement, Risk, Finance, Operations, and Human Resources
Develop and expand relationships within key accounts
Create account plans and manage the customer portfolio to achieve revenue and penetration objectives
Manage contract and RFP renewals
Forecast sales
Attend strategic customer meetings, quarterly business reviews, trade shows, annual industry conferences, client events, networking functions, golf tournaments, industry events, and client-sponsored activities
Represent the company, promote its brand, and identify business opportunities

Requirements

What you’ll need

Current valid driver's license with a safe driving record
Ability to work a full-time schedule
Up to 50% travel on a monthly basis
5+ years in B2B sales with enterprise account and QSR/Casual Dining restaurant vertical experience preferred
Business acumen and understanding of multi-unit restaurant operations, franchise structures, and food service purchasing and procurement processes preferred
Proven ability to build and maintain relationships and generate growth opportunities virtually, on the phone, and in person
Successful negotiation, presentation, and problem-solving skills
Accurate and professional written and verbal communication
Strong attention to detail, organizational, and planning skills
Proficient in Microsoft Office software and ability to use company CRM
High School diploma required
Bachelor's degree or some college preferred

Benefits

Comp & perks

Equal employment opportunity commitment
Diverse and inclusive workforce commitment