Strategic Account Manager – QSR, Casual Dining

Shoes For Crews

. Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts .

Posted 10/16/2026full-timeMichigan • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in B2B Sales, particularly within the QSR and Casual Dining sectors, with a strong focus on relationship building, account management, and strategic marketing to drive revenue growth. Proficient in negotiation and communication, with a proven ability to implement effective account planning and customer engagement strategies.

Highest-signal resume keywords

B2B Sales ExperienceAccount ManagementRelationship BuildingNegotiation SkillsMarketing Strategy Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales ForecastingContract ManagementRFP ManagementMulti-Unit Restaurant OperationsFood Service PurchasingProblem-SolvingPresentation Skills

Soft Skills

Attention to DetailOrganizational SkillsGoal-OrientedCommunication Skills

Tools & Technologies

Microsoft OfficeCRM Software

Certifications & Qualifications

Valid Driver's License

Industry Keywords

Enterprise AccountQSRCasual DiningCustomer SatisfactionRevenue Growth

About the role

Key responsibilities & impact

Maintain and grow the existing customer base while prospecting for new business opportunities within assigned accounts
Grow the portfolio year over year by increasing program participation, upselling and cross-selling
Understand the slip-and-fall experience within each account to sell solutions that achieve profitable volume and revenue growth
Develop and implement marketing strategies to ensure customer satisfaction and grow existing, low-performing and inactive accounts
Add incremental revenue
Develop relationships with departments interacting with the Shoes For Crews program, from C-suite to end users
Develop and expand relationships within key accounts
Implement account planning and manage the customer portfolio to achieve revenue and penetration objectives
Manage contract and RFP renewals
Forecast sales
Attend strategic customer meetings, quarterly business reviews, trade shows and annual industry conferences as needed
Attend client events, networking functions, golf tournaments, industry events and client-sponsored activities to build customer relationships, promote the company brand and identify business opportunities
Represent the company at industry events and client-sponsored activities

Requirements

What you’ll need

Current valid driver's license with a safe driving record
Ability to work a full-time schedule
Up to 50% travel on a monthly basis
5+ years in B2B sales with enterprise account and QSR/Casual Dining restaurant vertical experience preferred
Business acumen and understanding of multi-unit restaurant operations, franchise structures, and food service purchasing and procurement processes preferred
Proven ability to build and maintain relationships and generate growth opportunities virtually, on the phone and in person
Successful negotiation, presentation, and problem-solving skills
Accurate and professional written and verbal communication
Strong attention to detail, organizational and planning skills
Driven to meet goals, generate results and overcome objectives
Proficient in Microsoft Office software and ability to use company CRM
High School diploma required
Bachelor's degree or some college preferred

Benefits

Comp & perks

Equal employment opportunity and commitment to a diverse and inclusive workforce