Account Director – Enterprise

ShopMy

. Own and manage relationships with 8–12 high-value Fortune 500 enterprise accounts .

Posted 10/31/2026full-timeRemote • New York • United StatesLead💰 $145,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in enterprise account management, focusing on relationship-building with Fortune 500 clients and achieving upsell targets. Possesses strong analytical skills and the ability to navigate complex organizational structures while advocating for client needs.

Highest-signal resume keywords

Enterprise Account ManagementUpsell Target AchievementNegotiation SkillsCRM ProficiencyB2B Technology Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Account Strategy DevelopmentBusiness Case CreationContract NegotiationRenewal Cycle ManagementAnalytical SkillsStrategic ThinkingPresentation SkillsMarket InsightsCompetitive IntelligenceFinancial Metrics Understanding

Soft Skills

Relationship BuildingExecutive PresenceCollaborationAdaptabilityCommunication Skills

Tools & Technologies

CRM SystemsSalesforce

Industry Keywords

Fortune 500SaaSPerformance MarketingProfessional ServicesB2B

About the role

Key responsibilities & impact

Own and manage relationships with 8–12 high-value Fortune 500 enterprise accounts
Serve as primary strategic advisor and trusted partner to senior decision-makers
Conduct regular business reviews and strategic planning sessions
Map complex organizational structures and identify key influencers across departments and business units
Own aggressive annual upsell targets, especially increasing quarter-over-quarter investment in the Opportunities product
Create and deliver business cases demonstrating ROI and strategic value for expansion initiatives
Run enterprise sales cycles, build champions, navigate complex organizations, and negotiate larger investments
Partner with Sales, Product, Client Strategy, and Technical teams to ensure a seamless client experience
Advocate for client needs internally and drive product roadmap discussions and feature prioritization
Develop account strategies aligned with client objectives and mutual growth
Maintain knowledge of clients’ industries, competitive landscapes, and strategic initiatives
Provide market insights and competitive intelligence for product development and go-to-market strategies
Contribute to thought leadership content and case studies

Requirements

What you’ll need

7+ years of enterprise account management or client success experience with Fortune 500 companies, directly responsible for commercial agreements around renewal and/or revenue growth
Proven track record of consistently achieving annual upsell targets
Excellent written and verbal communication skills
Experience managing complex, multi-stakeholder relationships in enterprise environments
Exceptional relationship-building and executive presence capabilities
Strong analytical and strategic thinking skills, with ability to translate complex business needs into actionable solutions
Outstanding negotiation and presentation skills; comfortable presenting to senior executives
Strong experience managing enterprise renewal cycles, procurement processes, and contract negotiations
Experience closing $1M+ deals
Background in B2B technology, SaaS, performance marketing, or professional services preferred
Proficiency with CRM systems, Salesforce preferred
Entrepreneurial mindset with ability to think and act like a business owner
Resilient and adaptable in fast-paced, high-pressure environments
Collaborative leadership and ability to influence without authority
Strong business acumen and understanding of financial metrics and business operations

Benefits

Comp & perks

Equity in ShopMy; every employee receives equity
Employees can build and grow their own ShopMy page
401(k) with 3% employer contribution, fully vested
Medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage
Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents
Flexible PTO, including birthday off
13 company holidays
14 weeks of paid parental leave
Remote-first culture with an NYC HQ
Workplace and wellness stipends for wellness, home office needs, and Wellhub membership
100% employer-paid disability and life insurance
Health Care FSA/HSA
Annual company offsite
Quarterly team co-locations