Client Strategy Manager – Enterprise

ShopMy

. Own strategy for a focused book of enterprise accounts .

Posted 10/31/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $120,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing enterprise accounts with a focus on performance marketing, client engagement, and strategic planning. Proven ability to analyze performance data and develop creative opportunities while maintaining strong relationships with stakeholders across various departments.

Highest-signal resume keywords

Enterprise Account ManagementPerformance Marketing StrategyData Analysis and RecommendationsStakeholder Relationship BuildingClient Engagement and Communication

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Performance MarketingData AnalysisAccount StrategyCreative Opportunity DevelopmentMulti-Threading RelationshipsCommercial AwarenessAffiliate MarketingRetail MediaSaaS Customer SuccessClient Presentation Skills

Soft Skills

Exceptional OrganizationAttention to DetailCreativityInitiativeComfort with Ambiguity

Tools & Technologies

Salesforce

Industry Keywords

Enterprise AccountsPerformance MarketingCreator EconomyRetail MediaLuxury BrandsMarketplacesClient-Facing RolesStrategic RoleRemote Startup ExperienceE-Verify

About the role

Key responsibilities & impact

Own strategy for a focused book of enterprise accounts
Advise and execute on creator engagement, gifting, and performance marketing spend through Opportunities and Spotlights products
Own accountability for ROI delivered by account strategy
Partner with an Account Director on multi-quarter account planning, revenue maximization, and expansion
Navigate complex customer organizations and map stakeholders across brand, performance and paid media, PR, and other teams
Keep programs moving across contacts, budgets, and geographies
Develop creative opportunities beyond affiliate programs, including store openings, app downloads, product launches, in-house brands, category pushes, and retail media
Co-lead proactive QBRs and executive business reviews
Own the performance and platform story in client meetings
Turn performance data into recommendations and investment priorities
Own program health, adoption, and renewal readiness
Escalate meaningful product feedback to the product team
Represent the customer voice internally and coordinate ShopMy’s client-facing teams
Work with and coach an Associate on tactical account execution and development
Travel to visit clients for in-person presentations and relationship-building

Requirements

What you’ll need

5+ years of experience in a highly client-facing, strategic role within an agency, marketing organization, media company, SaaS company, or similar environment
Experience owning large, complex enterprise accounts with multiple stakeholders across departments, business units, or geographies
Track record of multi-threading and building durable relationships beyond a single point of contact
Performance fluency: ability to read data, diagnose results, and recommend clear next steps
Exceptional organization and attention to detail
Creativity and initiative in developing and proposing new client opportunities
Commercial awareness of account value, growth potential, and barriers
Strong communication skills with senior stakeholders
Comfort with ambiguity and fast-paced environments
Experience with major retailers, marketplaces, or portfolio/parent companies (bonus)
Exposure to retail media, performance marketing, or paid social budgets (bonus)
Experience supporting high-profile or luxury brands (bonus)
SaaS Customer Success experience (bonus)
Experience at a remote startup (bonus)
NYC-based (plus, not required)
Deep understanding of affiliate marketing and the creator economy (bonus)
Familiarity with Salesforce (bonus)
Must complete employment authorization verification through E-Verify upon hire

Benefits

Comp & perks

Equity in ShopMy; all roles receive equity
Employees can build and grow their own ShopMy page
401(k) with 3% employer contribution, fully vested
Medical, dental, and vision benefits
100% employer-paid medical option and dependent coverage
Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents
Flexible PTO, including birthday off
13 company holidays
14 weeks of paid parental leave
Remote-first culture with an NYC HQ
Workplace and wellness stipends for wellness and home office needs
Wellhub membership
100% employer-paid disability and life insurance
Health Care FSA/HSA
Annual company offsite
Quarterly team co-locations