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ShopMy

Director, Growth & Retention – Shopper

ShopMy

. Own the full-funnel Shopper growth strategy from awareness and app installs through activation, purchase, and repeat .

Posted 9/29/2026full-timeRemote • United StatesLead💰 $225,000 - $275,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in full-funnel growth strategies for consumer apps, focusing on user acquisition, retention, and lifecycle management. Proven ability to lead teams, manage budgets, and translate performance metrics into actionable insights.

Highest-signal resume keywords
User Acquisition StrategyApp Measurement And AttributionCohort AnalysisTeam Leadership And DevelopmentConsumer Marketing Expertise

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Lifecycle MarketingEvent TrackingFunnel AnalysisLTV/CAC AnalysisExperimentationOnboarding DesignIn-App MessagingPush NotificationsEmail MarketingGrowth Metrics
Soft Skills
Strategic ThinkingNarrative DevelopmentCollaborationResource AllocationTeam Building
Tools & Technologies
Mobile Lifecycle ToolingMMP (Mobile Measurement Partner)Analytics PlatformsCRM SystemsAttribution Tools
Industry Keywords
Consumer App GrowthUser EngagementRetention StrategiesProduct ValueCommunity Building

About the role

Key responsibilities & impact
  • Own the full-funnel Shopper growth strategy from awareness and app installs through activation, purchase, and repeat
  • Set north-star metrics such as weekly active users and weekly active purchasers
  • Build scalable user acquisition across paid, organic, referral, and partnership channels
  • Design lifecycle systems including onboarding, push, email, in-app messaging, and win-back
  • Establish app measurement and attribution foundations, including MMP, event tracking, cohort analysis, and funnel analysis
  • Partner with the editorial team to distribute product narratives and organic content through paid channels
  • Work with product and founders on the shopper roadmap, bringing user perspective and growth data into product decisions
  • Lead and develop a team of two across growth and lifecycle, with responsibility for hiring and expanding the team
  • Translate performance into clear narratives for leadership and align founders, product, and marketing

Requirements

What you’ll need
  • 8+ years in growth, lifecycle, or consumer marketing, including several years leading growth for a consumer app
  • Experience acquiring users, not just customers
  • Direct experience marketing to drive app downloads and engagement
  • Experience with app measurement, attribution, and mobile lifecycle tooling
  • Deep experience with efficient acquisition and retention across the full funnel
  • Track record of building loyalty through product value, habit, and community rather than promotion-heavy tactics
  • Experience with cohort analysis, LTV/CAC, and experimentation
  • Experience owning a full shopper budget and making accountable resource-allocation decisions
  • Experience managing and developing a team
  • Comfortable operating with a small team, proving out a business before scaling, and building from scratch
  • Experience working closely with product and engineering
  • Experience growing a consumer technology product or marketplace focused on acquiring and retaining users

Benefits

Comp & perks
  • Equity in ShopMy; all roles receive equity
  • Every employee builds and grows their own ShopMy page
  • 401(k) with 3% employer contribution, fully vested
  • Medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage
  • Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents
  • Flexible PTO, including birthday off
  • 13 company holidays
  • 14 weeks of paid parental leave
  • Remote-first culture with an NYC HQ
  • Workplace and wellness stipends for wellness, home office needs, and a Wellhub membership
  • 100% employer-paid disability and life insurance
  • Health Care FSA/HSA
  • Annual company offsite
  • Quarterly team co-locations