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ShopMy

Manager, Client Strategy

ShopMy

. Serve as strategic advisor and relationship owner for high-profile brand accounts .

Posted 10/31/2026full-timeRemote • New York • United StatesMid-LevelSenior💰 $110,000 - $130,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in strategic account management and client relationship building, with a focus on delivering data-driven insights and recommendations for brand growth. Proven ability to navigate fast-paced environments while effectively communicating with senior stakeholders and managing high-profile brand accounts.

Highest-signal resume keywords
Client Relationship ManagementPerformance MarketingData AnalysisStrategic RecommendationsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data AnalysisPerformance MarketingClient Growth StrategiesBudget ManagementUpselling Techniques
Soft Skills
Strong CommunicationProblem SolvingAdaptabilityStakeholder Engagement
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
High-Profile BrandsLuxury BrandsClient-Facing RoleStrategic AdvisorE-Verify

About the role

Key responsibilities & impact
  • Serve as strategic advisor and relationship owner for high-profile brand accounts
  • Partner with Sales to align on goals and identify upsell opportunities
  • Deliver data-driven insights and strategic recommendations for client growth
  • Identify and solve day-to-day business challenges across the portfolio
  • Elevate conversations with brand stakeholders to maximize value and investment in ShopMy
  • Escalate meaningful product feedback to influence product development
  • Represent the client voice internally and ensure an exceptional experience across touchpoints
  • Lead strategic management of a portfolio of top-tier brands and help scale ShopMy’s brand success model

Requirements

What you’ll need
  • 5+ years of experience in a highly client-facing, strategic role, ideally with exposure to performance marketing
  • Experience supporting high-profile or luxury brands
  • Ability to read performance data, diagnose results drivers, and recommend next steps
  • Track record leading client conversations on growth, performance, testing, and budget, converting them into retention and expansion
  • Strong communication skills with senior stakeholders
  • Comfort with ambiguity and fast-paced environments
  • Bachelor’s Degree
  • Must complete work authorization verification through E-Verify upon hire

Benefits

Comp & perks
  • Equity in ShopMy; all roles receive equity
  • Employees can build and grow their own ShopMy page
  • 401(k) with 3% employer contribution, fully vested
  • Medical, dental, and vision benefits, including a 100% employer-paid medical option and dependent coverage
  • Virtual mental health support, urgent care, and primary care visits at no cost for employees and dependents
  • Flexible PTO, including birthday off
  • 13 company holidays
  • 14 weeks of paid parental leave
  • Remote-first culture with an NYC HQ
  • Workplace and wellness stipends for wellness, home office needs, and a Wellhub membership
  • 100% employer-paid disability and life insurance
  • Health Care FSA/HSA
  • Annual company offsite
  • Quarterly team co-locations