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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication skills to effectively coordinate institutional visits, develop itineraries, and facilitate positive visitor experiences. Capable of building relationships with diverse audiences while managing multiple demands and ensuring alignment with cooperative values.
Highest-signal resume keywords
Event CoordinationPublic RelationsCustomer RelationsOrganizational SkillsCommunication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Itinerary DevelopmentPresentation DevelopmentSchedule ManagementLogistical CoordinationAdministrative Support
Soft Skills
EmpathyTeamworkAdaptabilityAttention to DetailInitiative
Industry Keywords
CooperativismVisitor ExperienceOrganizational CulturePublic-Facing RolesRelationship-Building
About the role
Key responsibilities & impact- Support the planning, organization, and execution of institutional visits to CAS.
- Coordinate the operational and logistical arrangements for visits with internal teams, cooperatives, central organizations, and other visiting audiences.
- Develop, update, and monitor visit itineraries according to each group’s profile and objectives.
- Welcome visitors and support group facilitation throughout the entire experience.
- Ensure a welcoming, organized experience aligned with the principles and values of the cooperative movement.
- Provide on-site support during visits, acting as the point of contact for questions, guidance, and group needs.
- Support relationships with spokespersons and the teams participating in the itineraries.
- Contribute to the management of schedules, space reservations, and other resources required for visits.
Requirements
What you’ll need- Preferred education: Bachelor’s degree in Public Relations, Tourism, Communications, Events, Marketing, or a related field.
- Experience in public-facing roles, events, customer relations, or administrative activities.
- Experience organizing and coordinating schedules, visits, events, or relationship-building initiatives is a plus.
- Ability to develop presentations, itineraries, and supporting materials.
- Strong organizational skills, attention to detail, and the ability to manage multiple demands simultaneously.
- Strong verbal and written communication skills.
- Ability to build relationships with diverse audiences and across different organizational levels.
- Interest in cooperativism, education, organizational culture, and visitor experience.
- Ownership and initiative.
- Empathy.
- Organization and discipline.
- Communication and interpersonal skills.
- Teamwork.
- Adaptability and flexibility.
- Attention to detail while maintaining a broad perspective.
Benefits
Comp & perks- Profit-sharing (according to seniority)
- Health and dental insurance with no copayments
- Well-being programs through Wellhub (formerly Gympass), including nutrition, psychology, workplace exercise, massage, a running group, and a local gym
- Food and meal allowances, with flexibility to allocate the percentage between the food and meal cards, with no copayment
- Extended maternity and paternity leave
- Childcare or nanny allowance for children up to 6 years and 11 months old
- Support for children with disabilities, with no age limit
- Life insurance
- Private pension plan with employer contributions of up to 8% of salary
- Training platform – Sicredi Aprende, offering a wide range of courses
- 40-hour workweek, using a time bank system
- Remote-work allowance (except for positions that are 100% on-site)