Sicredi

Research Analyst

• Lead feedback cycles and present insights in forums with managers and business teams across the Cooperatives
• Contribute to the development of improvement initiatives
• Support the translation of NPS-identified pain points and communication of the topic among internal users, CAS, and the Cooperatives
• Monitor the NPS research team’s performance indicators
• Facilitate NPS training sessions and workshops for management and business teams
• Support and develop Change Management strategies
• Lead and support communication requests with the Cooperatives’ Experience Champions
• Lead initiatives under the Experience Champions program
• Support management in conducting team ceremonies and organizing tasks
• Support the handling of NPS-related requests from the Cooperatives
• Support the Improvement Center in escalating Inner Loop and Outer Loop topics
• Develop experience data insights and prepare executive reports for stakeholders
• Conduct data analyses and diagnostics related to customer experience
• Correlate experience data with company objectives and identify pain points and unmet needs
• Prepare presentations and synthesize root-cause diagnoses and improvement proposals

Senior Experience Research Analyst – NPS Focus

Financial Crime

• Provide technical leadership on matters related to anti-money laundering and counter-terrorist financing, serving as a point of reference for other team members
• Ensure compliance with standards and procedures established by regulators, maintaining adherence to BCB Circular No. 3,978 and other applicable regulations
• Structure and conduct investigations to identify potential money laundering schemes involving members, employees, partners, or third parties
• Support the development and implementation of technology systems focused on alert automation, analytical intelligence, data integration, and management reporting
• Provide guidance on AML/CTF monitoring rules and scenarios, recommending improvements to monitoring tools
• Develop and interpret strategic AML/CTF indicators, focusing on trends, control effectiveness, and decision-making
• Identify and lead the implementation of process improvement and innovation opportunities
• Develop, review, and implement AML/CTF policies and procedures aligned with national and international regulations
• Prepare and distribute executive reports on the department’s processes, using language appropriate for senior management and providing a consolidated view of risks
• Structure, monitor, and validate strategic KPIs and dashboards
• Perform data analyses for AML/CTF studies
• Validate hypotheses and experiments
• Map occurrences across AML/CTF functions and recommend adjustments based on performance data
• Assist with the restructuring and centralization of the department
• Provide support and operational assistance to AML/CTF teams

Senior Anti-Money Laundering (AML) Analyst

Full-stack Engineer

• Develop web applications using React.js, JavaScript, and TypeScript
• Build responsive, accessible interfaces aligned with UX/UI best practices
• Consume and integrate with REST APIs
• Apply architecture patterns and front-end development best practices
• Develop and maintain reusable, scalable components
• Integrate with services and platforms in a distributed architecture
• Use modern build, version control, and CI/CD tools
• Implement unit and component tests
• Work in agile environments, collaborating with multidisciplinary teams
• Ensure the quality, performance, and security of web applications

Junior Software Engineer – Focus on Personal Financing

Auditor

• Plan and perform independent, risk- and control-based assessments of IT and Systems, third-party/partner and IT vendor risks, including contract management, in accordance with the internal methodology
• Prepare and present reports reflecting the results of internal audits, as well as the weaknesses and recommendations identified during the audit process
• Support the development, scalability, and management of automated IT audit testing
• Perform independent assessments of the risk management, internal controls, and corporate governance processes established at Sicredi
• Support the assessment of Internal Audit’s strategic drivers and priorities, acting as a facilitator in identifying risks and risk factors that could significantly affect the achievement of strategic objectives
• Assess whether the organization complies with applicable official regulations
• Contribute to Sicredi’s sustainable development through preventive and educational initiatives
• Promote the development of a systemic risk management culture

IT Internal Auditor – Focus on Information Technology and Systems

• Develop web applications using React.js, JavaScript, and TypeScript
• Build responsive, accessible interfaces aligned with UX/UI best practices
• Consume and integrate REST APIs
• Apply architectural patterns and front-end development best practices
• Develop and maintain reusable, scalable components
• Integrate with services and platforms in distributed architectures
• Use modern build, version control, and CI/CD tools
• Implement unit and component tests
• Work in agile environments, collaborating with cross-functional teams
• Ensure the quality, performance, and security of web applications

Junior Software Engineer – Focus on Individual Financing

• Lead feedback cycles and present insights in forums with managers and business areas across the Cooperatives
• Contribute to the development of improvement initiatives
• Support the translation of pain points identified through NPS and facilitate communication on the topic among internal users, CAS, and the Cooperatives
• Track the NPS research team’s performance indicators
• Facilitate NPS training sessions and workshops
• Support and develop Change Management strategies and initiatives
• Lead and support communication requests with the Cooperatives’ Experience Guardians
• Lead initiatives within the Experience Guardians program
• Support management in conducting team ceremonies and organizing tasks
• Support the handling of requests from the Cooperatives related to the topic
• Support the improvement team in escalating Inner Loop and Outer Loop topics
• Develop experience data insights and prepare executive reports for stakeholders
• Conduct data analyses and diagnose customer experience issues
• Correlate survey data with business objectives and identify pain points and unmet needs
• Prepare presentations and synthesize root-cause analyses and improvement proposals

• Plan and execute independent, risk- and control-based assessments of IT and systems, third-party/partner risks, and IT vendors, including contract management, in accordance with the internal methodology
• Prepare and present reports reflecting internal audit findings, as well as weaknesses and recommendations identified during the audit process
• Support the development, scalability, and management of IT audit test automation
• Perform independent assessments of risk management, internal controls, and corporate governance processes established at Sicredi
• Support the assessment of Internal Audit’s strategic drivers and priorities to identify risks and risk factors that could affect the achievement of strategic objectives
• Assess whether the organization complies with applicable official regulations
• Contribute to Sicredi’s sustainable development through preventive and educational initiatives
• Promote the development of a systemic risk management culture

• Provide technical leadership on matters related to anti-money laundering and counter-terrorist financing, serving as a reference for other team members
• Ensure compliance with regulations and procedures established by regulators, guaranteeing adherence to BCB Circular No. 3,978 and other applicable regulations
• Structure and conduct investigations to identify potential money laundering schemes involving members, employees, partners, or third parties
• Support the development and implementation of technology systems for alert automation, analytical intelligence, database integration, and management reporting
• Provide guidance on AML/CTF monitoring rules and scenarios and recommend improvements to monitoring tools
• Develop and interpret strategic AML/CTF metrics
• Identify and lead process improvement and innovation opportunities
• Develop, review, and implement AML/CTF policies and procedures
• Prepare and distribute executive reports on the department’s processes and risks
• Structure, monitor, and validate strategic KPIs and dashboards
• Conduct data analyses for AML/CTF studies
• Validate hypotheses and experiments
• Map occurrences across AML/CTF functions and recommend adjustments based on performance data
• Assist with the restructuring and centralization of the department
• Provide support and operational continuity for AML/CTF teams

Business Analyst

• Identify and propose commercial solutions that advance the cooperative purpose
• Leverage data intelligence to conduct analyses, test hypotheses, identify opportunities, and guide actions to improve processes and positively impact efficiency metrics
• Monitor market trends, technologies, and innovations to propose solutions that increase the scalability of cooperativism through digital channels
• Prepare presentations and share relevant results and information with stakeholders
• Work as part of a multidisciplinary team focused on the development of cooperativism, serving as a technical reference for the team
• Build relationships with other departments, cooperatives, and external partners to promote initiatives that foster knowledge and the cooperative ethos
• Keep support materials for the development of cooperativism up to date
• Develop initiatives to sustain and enhance the Cooperative Education and Membership Organization Programs, aligned with the system’s strategic direction
• Track, monitor, and report program metrics, connecting them to the business and identifying opportunities for new metrics and improvements
• Support change management initiatives with a focus on user experience
• Manage suppliers to ensure the delivery of medium-complexity projects

Senior Business Analyst – Focus on Cooperativism

Strategy

• Monitor the results of the Retail Banking segment and support the implementation of initiatives to achieve the related objectives
• Analyze segment performance data and contribute to the development of action plans based on strategic guidelines
• Support analyses and provide accurate information to maintain effective communication with internal and external stakeholders across the segments
• Prepare reports and presentations to support strategic, tactical, and operational discussions
• Conduct market research and analyze data to provide insights into opportunities and threats affecting the segment
• Support data analysis and assist the team in identifying and mitigating risks
• Support analyses and communication plans for results and insights from member journey mapping

Senior Segment Strategy Analyst

• Identify and propose commercial solutions that advance the cooperative purpose
• Use data intelligence to conduct analyses, test hypotheses, identify opportunities, and guide actions to improve processes and positively impact the efficiency index
• Monitor market, technology, and innovation trends to propose solutions that enable the cooperative movement to scale through digital channels
• Prepare presentations and share relevant results and information with stakeholders
• Work as part of a multidisciplinary team focused on developing the cooperative movement, serving as the team’s technical reference
• Collaborate with other departments, cooperatives, and external partners to promote initiatives that foster knowledge of and engagement with the cooperative model
• Keep supporting materials for the development of the cooperative movement up to date
• Develop initiatives to sustain and strengthen the Cooperative Education and Membership Organization Programs, aligned with the system’s strategic priorities
• Track, monitor, and report program indicators, connecting them to the business and identifying opportunities for new metrics and improvements
• Support change management initiatives with a focus on user experience
• Manage vendors to ensure the execution of projects of moderate complexity

• Monitor the results of the Individual Customers segment and support the implementation of initiatives to achieve related objectives
• Analyze segment performance data and contribute to the development of action plans based on strategic guidelines
• Support analyses and provide accurate information to maintain effective communication with internal and external stakeholders across the segments
• Prepare reports and presentations to support strategic, tactical, and operational discussions
• Conduct market research and analyze data to provide insights into opportunities and threats affecting the segment
• Support data analyses and assist the team in identifying and mitigating risks
• Support analyses and communication plans for results and insights from member journey mapping

Analyst

• Serve as a Business Finance Partner to business areas, supporting decision-making through financial and budgeting analyses
• Lead annual budgeting cycles, budget reviews, and forecasts for the areas under your responsibility
• Monitor actuals versus budget, identifying variances, risks, and opportunities, and propose action plans together with leadership
• Manage the personnel budget, monitoring headcount, budget variances, and related impacts
• Develop analyses, projections, and scenario simulations to support strategic decisions and investment prioritization
• Develop and monitor financial and management performance indicators
• Work collaboratively with partner areas, aligning strategy, planning, and financial sustainability
• Contribute to the improvement of budgeting processes, tools, and management models

Senior Cost and Efficiency Analyst

• Act as a Business Finance Partner for business areas, supporting decision-making through financial and budget analyses
• Lead annual budgeting cycles, budget reviews, and forecasts for the areas under responsibility
• Monitor actual results versus budget, identifying variances, risks, and opportunities, and propose action plans together with leadership
• Lead personnel budget management, monitoring headcount, budget variations, and related impacts
• Develop analyses, projections, and scenario simulations to support strategic decisions and investment prioritization
• Develop and monitor financial and management indicators
• Partner with business areas to ensure alignment among strategy, planning, and financial sustainability
• Contribute to the enhancement of budgeting processes, tools, and management models

Data Analyst

• Transform data into analyses and insights that support business decisions and the evolution of channels
• Build and enhance metrics related to channel adoption, usage, engagement, conversion, and performance
• Map and analyze member journeys, identifying opportunities to improve the experience and increase channel usage
• Connect data from different touchpoints, contributing to an integrated view of the member journey
• Develop dashboards, reports, and data products for operational, tactical, and executive audiences
• Support the definition and evolution of corporate channel metrics, concepts, and indicators
• Ensure the quality, consistency, and reliability of information used to manage channels
• Partner with business, product, member experience, and technology teams
• Support advanced analytics and artificial intelligence initiatives applied to channels

Senior Experience Research Analyst – NPS Focus

Senior Anti-Money Laundering (AML) Analyst

Junior Software Engineer – Focus on Personal Financing

IT Internal Auditor – Focus on Information Technology and Systems

Junior Software Engineer – Focus on Individual Financing

Senior Experience Research Analyst – NPS Focus

IT Internal Auditor – Focus on Information Technology and Systems

Senior Anti-Money Laundering (AML) Analyst

Senior Business Analyst – Focus on Cooperativism

Senior Segment Strategy Analyst

Senior Business Analyst – Focus on Cooperativism

Senior Segment Strategy Analyst

Senior Cost and Efficiency Analyst

Senior Cost and Efficiency Analyst

Senior Data Analyst – Preferably for Women