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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational skills and attention to detail while supporting operational routines in the insurance area. Proficient in data analysis and reporting, with a focus on improving processes and efficiency.
Highest-signal resume keywords
Bachelor's Degree in Business AdministrationIntermediate Proficiency in Microsoft ExcelData Analysis SkillsStrong Verbal and Written Communication SkillsExperience in Insurance or Financial Institutions
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisInformation AnalysisOperational Workflow MonitoringReport PreparationSpreadsheet Management
Soft Skills
OrganizationAttention to DetailProblem-SolvingCollaborationCommunication
Tools & Technologies
Microsoft OfficePower BI
Industry Keywords
Insurance ProcessesFinancial ManagementCustomer ServiceAdministrative ActivitiesCooperatives
About the role
Key responsibilities & impact- Support the operational routines of the Insurance area, ensuring that requests are tracked and progressed.
- Maintain controls, monitor indicators, and consolidate departmental information.
- Support the preparation of reports, presentations, and management tracking materials.
- Provide support to cooperatives, partners, and internal teams on requests related to insurance processes.
- Monitor operational workflows, identifying opportunities for improvement and greater efficiency.
- Conduct basic analyses of data and information to support decision-making.
- Support the management of requests involving insurers, service providers, and business partners.
- Assist with monitoring the department’s projects, initiatives, and deliverables.
- Ensure that controls, databases, and records related to insurance processes are kept up to date.
- Contribute to the continuous improvement of processes, seeking greater quality and operational efficiency.
- Work collaboratively with different teams, supporting problem-solving and addressing departmental requests.
Requirements
What you’ll need- Bachelor’s degree in Business Administration, Accounting, Economics, Management Processes, Financial Management, or a related field.
- Intermediate proficiency in Microsoft Office, especially Excel.
- Ability to work with controls, spreadsheets, and information analysis.
- Strong verbal and written communication skills.
- Organization and attention to detail.
- Previous experience in administrative activities, operations, insurance, customer service, or business support functions is a plus.
- Knowledge of Power BI or data analysis tools is a plus.
- Experience in financial institutions, cooperatives, brokerages, or insurance companies is a plus.
- Basic knowledge of the insurance market is a plus.
Benefits
Comp & perks- 14th and 15th fixed salaries
- Profit-sharing payments, according to seniority
- Health and dental insurance with no copayments
- Wellness programs through Wellhub (formerly Gympass), including nutrition, psychology, workplace exercise, massage, running groups, and local gym access
- Food and meal allowances, with flexible allocation percentages between the food and meal cards and no copayments
- Extended maternity and paternity leave
- Childcare or nanny assistance for children up to 6 years and 11 months old
- Assistance for children with disabilities, with no age limit
- Life insurance
- Private pension plan with employer contributions of up to 8% of salary
- Training platform – Sicredi Aprende, offering a wide range of courses
- 40-hour workweek, using a time-banking system
- Remote-work allowance, except for positions that are 100% on-site