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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong analytical skills and proficiency in Microsoft Excel to support operational routines and decision-making in the insurance sector. Capable of managing requests, monitoring performance indicators, and contributing to process improvements for enhanced efficiency.
Highest-signal resume keywords
Microsoft Excel ProficiencyData Analysis SkillsInsurance Market KnowledgeOperational Efficiency ImprovementStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisInformation AnalysisPerformance MonitoringReport PreparationSpreadsheet Management
Soft Skills
Attention to DetailOrganizational SkillsProactive Problem-SolvingCollaboration SkillsVerbal Communication
Tools & Technologies
Microsoft OfficePower BI
Industry Keywords
Insurance ProcessesFinancial InstitutionsCooperativesBrokeragesBusiness Support Functions
About the role
Key responsibilities & impact- Support the Insurance area's operational routines, ensuring that requests are tracked and progressed.
- Maintain controls, monitor key performance indicators, and consolidate area-related information.
- Support the preparation of reports, presentations, and management tracking materials.
- Provide support to cooperatives, partners, and internal teams on requests related to insurance processes.
- Monitor operational workflows, identifying opportunities for improvement and efficiency.
- Conduct basic analyses of data and information to support decision-making.
- Support the management of requests with insurers, service providers, and business partners.
- Assist in monitoring the area's projects, initiatives, and deliverables.
- Ensure that controls, databases, and records related to insurance processes are kept up to date.
- Contribute to the continuous improvement of processes, seeking greater quality and operational efficiency.
Requirements
What you’ll need- Bachelor's degree in Business Administration, Accounting, Economics, Business Process Management, Financial Management, or related fields.
- Intermediate proficiency in Microsoft Office, especially Excel.
- Ability to work with controls, spreadsheets, and information analysis.
- Strong verbal and written communication skills.
- Organization and attention to detail.
- Previous experience in administrative activities, operations, insurance, customer service, or business support functions is a plus.
- Knowledge of Power BI or data analysis tools is a plus.
- Experience in financial institutions, cooperatives, brokerages, or insurance companies is a plus.
- Basic knowledge of the insurance market is a plus.
- Interest in learning about the insurance market.
- Ability to work with controls, data, and indicators.
- Proactive approach to supporting problem-solving and addressing the area's requests.
- Ability to work collaboratively with different teams.
Benefits
Comp & perks- 14th and 15th fixed salaries
- Profit-sharing payments, according to seniority
- Health and dental insurance with no copayments
- Well-being programs through Wellhub (formerly Gympass), including nutrition, psychological support, workplace exercise, massage, running group, and local gym access
- Food and meal allowances, with flexible allocation percentages between the food and meal cards and no copayments
- Extended maternity and paternity leave
- Childcare or babysitting allowance for children up to 6 years and 11 months old
- Allowance for children with disabilities, with no age limit
- Life insurance
- Private pension plan with contributions of up to 8% of salary
- Training platform—Sicredi Aprende—with a variety of courses
- 40-hour workweek, using a time-banking system
- Remote-work allowance, except for positions that are 100% on-site