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Siemens Healthineers

Field Service Engineer – Proton Therapy

Siemens Healthineers

. Provide highly visible customer support at a dedicated customer site .

Posted 10/30/2026full-timeLancaster • Pennsylvania • United StatesJuniorMid-Level💰 $71,950 - $98,934 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer support and technical operations for Proton Therapy Systems, with a strong focus on safety, compliance, and effective communication. Proficient in troubleshooting and performing maintenance using mechanical and electrical tooling while adhering to FDA regulations.

Highest-signal resume keywords
Proton Therapy System SupportMechanical Tooling KnowledgeElectrical Tooling KnowledgeCustomer Support ExperienceFDA Compliance Training

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
TroubleshootingOperational Quality ChecksTechnical Drawings InterpretationMechanical ToolingElectrical ToolingField Service ReportingRoot Cause MethodologiesControlled Technology ComplianceSafety ConsciousnessVendor Credentialing Requirements
Soft Skills
Customer Focused AttitudeProfessional Communication
Tools & Technologies
Microsoft Office SuiteSAPSalesforceSiemens PLC GUIVarian Treatment Control Applications
Certifications & Qualifications
Mandatory Training AssignmentsHealthcare TrainingAnnual TB Testing
Industry Keywords
High Tech IndustryMilitary Technical SupportField ServiceSafety CoordinatorRadiation Safety Coordinator

About the role

Key responsibilities & impact
  • Provide highly visible customer support at a dedicated customer site
  • Support customer operation of the Proton Therapy System
  • Serve as company liaison with the customer on technical and administrative matters
  • Perform operational quality checks and planned maintenance
  • Prepare accurate, detailed and concise field service reports
  • Complete assignments, Service Technical Bulletins and upgrades
  • Complete mandatory training assignments and certifications to maintain FDA compliance
  • Use internal software applications including Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications
  • Support field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator
  • Maintain professional knowledge and safety consciousness according to VMS guidelines
  • Work rotating shifts and weekends at the customer site
  • Travel up to 30% as required

Requirements

What you’ll need
  • Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
  • Must be able to occasionally work at heights above 20 feet or in cramped spaces
  • Fluency in English, both written and spoken
  • Must have a customer focused attitude
  • Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
  • Intermediate-level knowledge of mechanical tooling, including torque wrenches, precision gauges and levels, vernier scales, calipers, micrometers, drills, saws, taps and dies, lubrication and adhesives
  • Intermediate-level knowledge of electrical tooling, including digital multimeters, oscilloscopes, circuit/component tooling and soldering
  • Fundamental knowledge of computer and network systems
  • Previous experience in either a High Tech industry or Military technical support roles
  • Must meet Vendor Credentialing requirements for client site access, which may include valid identification, criminal background checks, drug screens, immunizations, annual TB testing and healthcare training
  • Must be able to work one of the 1st, 2nd or 3rd shifts, 8 hours per day, 5 days per week
  • Must be available for rotating weekends
  • Up to 30% travel may be expected
  • Must be able to work with controlled technology in accordance with US export control law

Benefits

Comp & perks
  • medical insurance
  • dental insurance
  • vision insurance
  • 401(k) retirement plan
  • life insurance
  • long-term and short-term disability insurance
  • paid parking/public transportation
  • paid time off
  • paid sick and safe time