Siemens Healthineers

Technician

• Service DX (Laboratory Diagnostics) equipment in the Bowling Green, KY area
• Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision
• Deliver timely and effective repairs
• Train operators to ensure optimal system performance and customer satisfaction
• Manage territory financial performance, including revenue generation, expense control, and inventory management
• Manage company assets, including company car, cell phone, computer, tools, and inventory parts
• Establish and maintain business relationships with customers and peers
• Perform necessary administrative duties accurately
• Work Monday through Friday, 8 a.m. to 5 p.m., with variable overtime

Service Technician

Outside Sales

• Drive distribution sales in the Central Territory for the Lab Diagnostics businesses
• Own regional relationships and strategy with several national distributors
• Facilitate interactions at the field level
• Achieve sales, profit, and growth objectives for assigned distributors
• Drive product launches, product training, and business reviews
• Manage distributor funnel and forecasting and deliver on each forecast
• Prepare strategic plans with marketing and sales leads to build long-term partnerships
• Develop and implement action plans, coordinating activities across internal departments and teams
• Conduct regular business reviews with distributors to ensure customer satisfaction, address issues, and identify partnership opportunities
• Provide market intelligence for the sales organization
• Demonstrate knowledge of products, services, and industry trends
• Assist leadership with sales strategies addressing Siemens Healthineers' advantage and competitive challenges
• Represent Siemens Healthineers at national and regional sales meetings
• Communicate with and influence varied roles across the organization
• Use data management software and CRM to secure territory intelligence and maintain accurate account information and activity

Distribution Field Sales Specialist

• Service DX (Laboratory Diagnostics) equipment in the Bowling Green, KY area
• Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision
• Deliver timely and effective repairs
• Train operators to ensure optimal system performance and customer satisfaction
• Manage territory financial performance, including revenue generation, expense control, and inventory management
• Manage company assets including a company car, cell phone, computer, tools, and inventory parts
• Establish and maintain business relationships with customers and peers
• Perform necessary administrative duties accurately
• Work Monday through Friday, 8 am to 5 pm, with variable overtime

• Drive distribution sales in the Central Territory for the Lab Diagnostics businesses
• Own regional relationships and strategy with several national distributors
• Facilitate interactions at the field level
• Achieve sales, profit, and growth objectives for assigned distributors
• Drive product launches, product training, and business reviews
• Manage distributor funnel and forecasting and deliver on each forecast
• Prepare strategic plans with marketing and sales leads to build long-term partnerships
• Develop and implement action plans, coordinating activities across internal departments and teams
• Conduct regular distributor business reviews to ensure customer satisfaction, address issues, and identify partnership opportunities
• Provide market intelligence for the sales organization
• Demonstrate product, service, and industry trend knowledge
• Assist leadership with sales strategies highlighting Siemens Healthineers' advantages and addressing competitive challenges
• Represent Siemens Healthineers at national and regional sales meetings
• Influence varying roles across the organization through strong communication
• Use data management software and CRM to maintain territory intelligence and accurate account information and activity

Customer Support

• Performs consolidation, analysis and reporting for regular (monthly, quarterly, and annual) financial statements.
• Act as Business Partner to the service leaders of Business Excellence, Technical Solution Center, Education and Regional Service Operations, managing all facets of the day-to-day business
• Lead the financial controlling and planning processes for service functions and provide executive level financial reports to business partners
• Develop capacity planning models to support service leaders with staffing decisions and determine headcount requirements in line with cost targets
• Drive service efficiency improvements, evaluate financial viability of cost savings measures and document productivity measures in OPW
• Develop and monitor costs for the DX service portfolio on an annual and ad-hoc basis and collaborate with Service Marketing on pricing decisions
• Own the annual service fair value process, including internal controls and external audits
• Support monthly close activities and ad-hoc requests as needed

Financial Analyst – Customer Service

Vice President

• Lead the development and execution of high-impact, long-term strategic partnerships between Siemens Healthineers and key diagnostic customers, including health systems and academic institutions
• Drive Dx-focused Value Partnership opportunities nationally across the U.S.
• Collaborate across business areas and functional teams to deliver tailored, high-value solutions integrating Siemens Healthineers’ diagnostics portfolio and services
• Serve as a trusted executive advisor to clinical, operational, and financial stakeholders within partner organizations
• Co-create value propositions with Enterprise Services, Laboratory Diagnostics, Point of Care, Medical and Scientific Affairs, and other Siemens business areas
• Develop and present innovative partnership models aligned with customer needs, diagnostics strategy, scientific partnership, workflow transformation, and outcome-based approaches
• Manage complex commercial negotiations, including P&L impact, contract structures, and governance models, with legal, compliance, and finance stakeholders
• Contribute to the national Dx Value Partnerships strategy and develop scalable tools, frameworks, and best practices
• Represent Siemens Healthineers at industry events, forums, and customer meetings

Vice President, Value Partnerships

Sales

• Develop and execute territory and specialty growth strategies for Hemostasis (Coagulation)
• Prioritize enterprise accounts, develop competitive conversion strategies, expand installed-base and portfolio penetration, and plan multi-year revenue growth
• Lead complex sales cycles including executive discovery, stakeholder mapping, business-case creation, competitive positioning, contract strategy, negotiation support, close planning, and implementation alignment
• Cultivate executive sponsorship and trusted-advisor relationships with healthcare, laboratory, clinical, procurement, operations, IT, finance, and health system leaders
• Build automation and informatics value propositions tied to Siemens Healthineers equipment
• Orchestrate matrixed team-selling across Diagnostics Sales, Strategic Accounts, Marketing, Scientific Affairs, Technical Applications, Informatics, Service, Finance, Contracting, and implementation teams
• Manage commercial execution for a senior territory portfolio, including funnel management, opportunity risk assessment, forecast accuracy, CRM governance, strategic account planning, business reviews, and escalation of growth barriers
• Serve as the regional Hemostasis (Coagulation) subject matter expert
• Shape strategic pursuits, support launch readiness, elevate competitive intelligence, and influence specialty portfolio growth priorities
• Quantify customer impact including operational efficiency, labor utilization, standardization, analyzer productivity, assay consolidation, cost-to-serve, revenue opportunity, risk reduction, and total value of ownership
• Build executive-level growth plans for priority accounts
• Expand share, protect at-risk business, create referenceable customers, strengthen loyalty, and deliver measurable commercial, operational, and clinical outcomes

Hemostasis Sales Specialist

• Develop and execute territory and specialty growth strategies for Hemostasis (Coagulation)
• Prioritize enterprise accounts and develop competitive conversion, installed-base expansion, portfolio penetration, and multi-year revenue growth strategies
• Lead complex sales cycles through executive discovery, stakeholder mapping, business-case creation, competitive positioning, contract strategy, negotiation support, close planning, and implementation alignment
• Cultivate executive sponsorship and trusted-advisor relationships with C-suite and laboratory, clinical, procurement, operations, IT, finance, and health system leaders
• Build integrated automation and informatics value propositions tied to Siemens Healthineers equipment
• Orchestrate matrixed team-selling across Diagnostics Sales, Strategic Accounts, Marketing, Scientific Affairs, Technical Applications, Informatics, Service, Finance, Contracting, and implementation teams
• Own commercial execution including funnel management, opportunity risk assessment, forecast accuracy, CRM governance, strategic account planning, business reviews, and escalation of growth barriers
• Serve as the regional Hemostasis (Coagulation) subject matter expert
• Shape strategic pursuits, support launch readiness, elevate competitive intelligence, and influence specialty portfolio growth priorities
• Quantify customer impact including operational efficiency, labor utilization, standardization, analyzer productivity, assay consolidation, cost-to-serve, revenue opportunity, risk reduction, and total value of ownership
• Build executive-level growth plans for priority accounts to expand share, protect at-risk business, create referenceable customers, strengthen loyalty, and deliver measurable outcomes

Field Engineer

• Start up and calibrate MR system installations according to factory instructions and specifications
• Provide expert-level installation support to the field service organization
• Communicate and escalate technical issues and delays
• Keep installation projects on schedule while assuring quality
• Evaluate room layout and installation quality of mechanical installation vendors
• Troubleshoot and correct vendor and factory errors and mistakes
• Order missing or damaged parts
• Provide feedback to vendors, factory, project management, and planning
• Travel with customer-facing stakeholders to customer/business partner sites, conferences, or meetings, or visit Siemens Healthineers locations on-site
• Build a pipeline for consideration for future openings; applying does not guarantee immediate placement

Installation Service Engineer – MR – Field/Travel

• Develop and execute territory and specialty growth strategies for Hemostasis (Coagulation)
• Lead complex, strategically significant sales cycles, including executive discovery, stakeholder mapping, business-case creation, competitive positioning, contract strategy, negotiation support, close planning, and implementation alignment
• Cultivate executive sponsorship and trusted-advisor relationships with C-suite, laboratory, clinical, procurement, operations, IT, finance, and health system leaders
• Build integrated automation and informatics value propositions tied to Siemens Healthineers equipment
• Orchestrate complex, matrixed team-selling motions across Diagnostics Sales, Strategic Accounts, Marketing, Scientific Affairs, Technical Applications, Informatics, Service, Finance, Contracting, and implementation teams
• Own commercial execution for a senior territory portfolio, including funnel management, opportunity risk assessment, forecast accuracy, CRM governance, strategic account planning, business reviews, and escalation of growth barriers
• Serve as the regional Hemostasis (Coagulation) subject matter expert
• Shape strategic pursuits, support launch readiness, elevate competitive intelligence, and influence specialty portfolio growth priorities
• Quantify customer impact across operational efficiency, labor utilization, standardization, analyzer productivity, assay consolidation, cost-to-serve, revenue opportunity, risk reduction, and total value of ownership
• Build executive-level growth plans for priority accounts that expand share, protect at-risk business, create referenceable customers, strengthen loyalty, and deliver measurable commercial, operational, and clinical outcomes

Account Executive

• Promote diagnostic tests to healthcare providers
• Drive sales growth and increase market share by educating customers on assigned products and relevant disease states
• Build and leverage customer relationships across customer segments
• Develop and implement business plans to achieve revenue targets and expand market share
• Educate customers on appropriate use, interpretation, and ordering of Siemens diagnostic tests
• Build and maintain relationships with healthcare providers and industry opinion leaders
• Deliver expert-level customer presentations on Siemens Healthineers novel assays, allergy, and plasma proteins
• Position the clinical value of novel solutions within customers' clinical environments
• Monitor Siemens clinical products and services, market trends, and the competitive landscape
• Manage the sales cycle from lead generation through close using Siemens' CRM tool
• Execute demand-generation campaigns for key market segments
• Provide market and customer insights to leadership using internal and external data
• Collaborate with Commercial Sales, Marketing, Medical Affairs, and Technical Support
• Travel within the assigned territory to meet customers, attend sales events, and participate in training
• Engage with the Regional Manager to develop programs that increase customer access and market share

Clinical Sales Consultant – East

• Drive service revenue, customer retention, and market growth within an assigned portfolio of Siemens Healthineers Lab Diagnostics customers
• Manage a significant customer base with annual responsibilities for $20M+ in contract bookings and $18M+ in revenue
• Develop and execute strategic account plans to penetrate and expand existing accounts
• Drive service contract renewals, Master Service Agreements, warranty conversions, point-of-sale service agreements, and new business
• Achieve account penetration, customer retention, revenue growth, market share, profitability, bookings, renewal, and sales activity objectives
• Manage a large and complex customer portfolio and sales pipeline
• Identify, develop, build, and cultivate long-term customer relationships with key decision makers and stakeholders
• Partner with Commercial Field Sales and Service representatives to identify, develop, and close service opportunities
• Manage the full sales cycle, including prospecting, customer engagement, presentations, quoting, negotiation, contracting, follow-up, and closing
• Research internal systems, customer service history, market conditions, and competitive information to develop sales strategies, proposals, and pricing
• Assist in developing sales forecasts, budgets, operating plans, and account strategies
• Lead and participate in territory reviews and forecast meetings
• Create and deliver customized phone, video, and on-site presentations
• Maintain accurate CRM records, opportunity documentation, forecasts, customer notes, and sales activity
• Collaborate with Field Service, Commercial Field Sales, Finance, Legal, Product Management, Marketing, and other stakeholders
• Monitor and grow market share while maintaining profitability guidelines
• Support training and mentoring of new employees

Inside Service Sales Executive – Lab Diagnostics

• Develop and execute territory and specialty growth strategies for Hemostasis (Coagulation)
• Prioritize enterprise accounts, develop competitive conversion strategies, expand installed-base and portfolio penetration, and plan multi-year revenue growth
• Lead complex sales cycles, including executive discovery, stakeholder mapping, business-case creation, competitive positioning, contract strategy, negotiation support, close planning, and implementation alignment
• Cultivate executive sponsorship and trusted-advisor relationships with C-suite, laboratory, clinical, procurement, operations, IT, finance, and health system leaders
• Build integrated automation and informatics value propositions tied to Siemens Healthineers equipment
• Orchestrate matrixed team-selling across Diagnostics Sales, Strategic Accounts, Marketing, Scientific Affairs, Technical Applications, Informatics, Service, Finance, Contracting, and implementation teams
• Own commercial execution for a senior territory portfolio, including funnel management, opportunity risk assessment, forecast accuracy, CRM governance, strategic account planning, business reviews, and escalation of growth barriers
• Serve as the regional Hemostasis (Coagulation) subject matter expert
• Shape strategic pursuits, support launch readiness, elevate competitive intelligence, and influence specialty portfolio growth priorities
• Quantify customer impact across operational efficiency, labor utilization, standardization, analyzer productivity, assay consolidation, cost-to-serve, revenue opportunity, risk reduction, and total value of ownership
• Build executive-level growth plans for priority accounts that expand share, protect at-risk business, create referenceable customers, strengthen loyalty, and deliver measurable commercial, operational, and clinical outcomes

Head of Department

• Lead the growth, strategy, and operational delivery of the Enterprise Services business across Canada
• Develop the Canada Enterprise Services growth strategy, partnerships, and country-specific go-to-market plans
• Identify growth opportunities, customer partnerships, and business plans supporting Canada Enterprise Services P&L goals
• Lead strategic initiatives such as Value Partnerships
• Maintain a strong prospect pipeline and provide accurate regular forecasts
• Ensure operational delivery meets or exceeds financial forecasts and customer satisfaction targets
• Identify and pursue business development opportunities beyond the current portfolio or Business Area
• Evolve the Enterprise Services portfolio to address and stimulate market demand
• Develop and maintain relationships with key customers
• Collaborate with DX, Varian, IM sales teams, and the NAM Enterprise Services team on public- and private-sector opportunities
• Lead competitive tender responses and business proposals
• Design and deliver customer presentations, solution concepts, and demonstrations
• Provide sales collateral in brochures, presentations, and other formats
• Lead sales negotiations and manage internal and external stakeholder relationships
• Develop, negotiate, and manage the annual Enterprise Services budget, including monthly forecast reviews
• Maintain product knowledge and ensure quality assurance and compliance procedures
• Resource the team for pre-sales and post-sales activities
• Represent the organization at congresses and customer events, including presentations or lectures
• Maintain two-way communication with sales, enterprise services, and business-area teams to optimize the sales and product portfolio

Head of Enterprise Services

• Promote diagnostic tests to healthcare providers
• Drive sales growth and increase market share by educating customers on assigned products and relevant disease states
• Build and leverage customer relationships across varied customer segments
• Develop and implement business plans to achieve revenue targets and expand market share
• Educate customers on the appropriate use, interpretation, and ordering of Siemens diagnostic tests
• Build and maintain relationships with healthcare providers and industry opinion leaders
• Deliver expert-level presentations on Siemens Healthineers novel assays, allergy, and plasma proteins
• Position the clinical value of novel solutions within customers' clinical environments
• Manage the sales cycle from lead generation through close using Siemens' CRM tool
• Execute demand-generation campaigns for key market segments
• Provide market and customer insights to leadership through internal and external data analysis
• Collaborate with Commercial Sales, Marketing, Medical Affairs, and Technical Support
• Travel within the assigned territory to meet customers, attend sales events, and participate in training
• Engage with the Regional Manager to develop programs that increase customer access and market share