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Field Service Engineer – Proton Therapy
Siemens Healthineers. Provide highly visible customer support with a customer site dedicated team .
Posted 10/30/2026full-timeLancaster • Pennsylvania • United StatesJuniorMid-Level💰 $71,950 - $98,934 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Proficient in operating and maintaining Proton Therapy Systems while ensuring compliance with VMS guidelines and FDA regulations. Strong customer support skills with the ability to troubleshoot technical issues and provide detailed service reports.
Highest-signal resume keywords
Proton Therapy Systems OperationCustomer SupportTechnical TroubleshootingMechanical Tooling KnowledgeElectrical Tooling Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Drawings InterpretationRoot Cause MethodologiesMechanical ToolingElectrical ToolingComputer Systems KnowledgeField Service ReportingSafety ComplianceVendor CredentialingFDA ComplianceControlled Technology Handling
Soft Skills
Customer Focused AttitudeCommunication Skills
Tools & Technologies
Microsoft Office SuiteSAPSalesforceSiemens PLC GUIVarian Treatment Control Applications
Certifications & Qualifications
Mandatory Training Certifications
Industry Keywords
Engineering TechnologiesHigh Tech IndustryMilitary Technical SupportVMS GuidelinesSite Safety Coordination
About the role
Key responsibilities & impact- Provide highly visible customer support with a customer site dedicated team
- Operate, maintain and ensure the performance of Proton Therapy Systems on site
- Maintain professional knowledge and safety consciousness according to VMS guidelines
- Assist customers in operating the system
- Serve as company liaison with customers on technical and administrative matters
- Perform operational quality checks and planned maintenance
- Provide accurate, detailed and concise field service reports
- Complete required assignments, Service Technical Bulletins and upgrades
- Complete mandatory training assignments and certifications
- Become proficient in Microsoft Office Suite, SAP, Salesforce, Siemens PLC GUI and Varian Treatment Control applications
- Support field service site roles such as Site Safety Coordinator, Spare Parts Inventory Controller or Radiation Safety Coordinator
- Meet Vendor Credentialing requirements for client site access
- Work 1st, 2nd or 3rd shifts, 8 hours per day, 5 days per week
- Work rotating weekends
- Travel up to 30%
Requirements
What you’ll need- Associate’s degree in an Engineering Technologies field of study OR 2 Years of prior applicable experience in military or high tech industry
- Must be able to occasionally work at heights above 20 feet or in cramped spaces
- Fluency in English, both written and spoken
- Must have a customer focused attitude
- Ability to troubleshoot by utilizing technical drawings and employment of root cause methodologies
- Intermediate knowledge of mechanical tooling, including torque wrenches, precision gauges and levels, vernier scales, calipers and micrometers, drills, saws, taps and dies, lubrication and adhesives
- Intermediate knowledge of electrical tooling, including digital multi-meters, oscilloscopes, circuit/component tooling and soldering
- Fundamental knowledge of computer and network systems
- Previous experience in either a High Tech industry or Military technical support roles
- Must meet all Vendor Credentialing requirements necessary to gain VMS client site access, unless prohibited by law
- Must complete mandatory training assignments and certifications on time to maintain FDA compliance
- Must have full access to Siemens Healthineers' client sites
- Successful candidate must be able to work with controlled technology in accordance with US export control law
Benefits
Comp & perks- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time
- Healthcare training
- Reasonable accommodations for persons with disabilities