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Head of Enterprise Services
Siemens Healthineers. Lead the growth, strategy, and operational delivery of the Enterprise Services business, including Managed Equipment Services, across Canada .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in healthcare operations, with a strong focus on strategic growth, business development, and customer relationship management within the Canadian medical device market. Proven ability to deliver operational excellence while ensuring compliance and customer satisfaction.
Highest-signal resume keywords
Healthcare Operations LeadershipEnterprise Services Strategy DevelopmentSales Negotiation and Business DevelopmentCustomer Relationship ManagementBilingual in French and English
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Enterprise Services Portfolio KnowledgePublic Sector Procurement ProcessesFinancial ForecastingBudget ManagementSales Collateral DevelopmentTender Response LeadershipMarket Insight AnalysisPresentation SkillsCustomer Satisfaction ManagementNumerical and Commercial Acumen
Soft Skills
Interpersonal SkillsTeam LeadershipCreative Problem SolvingEffective CommunicationOrganizational Skills
Certifications & Qualifications
Vendor Credentialing Compliance
Industry Keywords
Canadian Medical Device MarketManaged Equipment ServicesHealthcare TrainingClient-Site Access RequirementsValue Partnerships
About the role
Key responsibilities & impact- Lead the growth, strategy, and operational delivery of the Enterprise Services business, including Managed Equipment Services, across Canada
- Develop the Canada Enterprise Services growth strategy, partnerships, and country-specific go-to-market plans
- Identify growth opportunities, customer partnerships, and business plans supporting Canada ES P&L goals
- Identify and lead strategic initiatives such as Value Partnerships
- Maintain a strong prospect pipeline and provide accurate regular forecasts
- Ensure operational delivery meets or exceeds financial forecasts while maintaining customer satisfaction
- Identify and pursue business development opportunities and evolve the Enterprise Services portfolio
- Develop and maintain relationships with key customers
- Collaborate with DX, Varian, IM sales teams, and the NAM Enterprise Services team on public- and private-sector opportunities
- Lead tender responses and business proposals
- Design and deliver customer presentations, solution concepts, and demonstrations
- Provide sales collateral in formats including brochures and presentations
- Lead sales negotiations and manage internal and external stakeholder relationships
- Develop, negotiate, and manage the annual Enterprise Services budget and monthly forecast reviews
- Maintain product knowledge and ensure QA and compliance adherence
- Ensure appropriate team resourcing for pre- and post-sales activities
- Represent the organization at congresses and customer events, including presentations and lectures
- Share customer feedback and market insights with sales, Enterprise Services, and Business Area/Line development teams
Requirements
What you’ll need- 15+ years of healthcare operations leadership experience
- Sales and business development experience is beneficial
- Minimum a relevant Bachelor's degree
- Strong technical understanding of the Enterprise Services portfolio and solutions and Canadian consulting market
- Deep knowledge of the Canadian medical device market and public sector procurement processes
- Strategic, innovative, and lateral thinker with the ability to approach challenges creatively
- Proven ability to plan and organize effectively to deliver against both short- and long-term objectives
- Strong numerical and commercial acumen
- Excellent written and verbal communication skills
- Highly developed interpersonal and relationship management skills
- Demonstrated ability to lead, motivate, and manage teams effectively within a matrix environment by empowering managers and individual contributors
- Advanced sales and negotiation capabilities
- Confident presenter, with the ability to engage large audiences
- Ability to perform effectively under pressure and manage competing priorities
- Bilingual in French and English considered an asset
- Must meet applicable Vendor Credentialing requirements for full client-site access, which may include valid identification, criminal background checks, immunizations, annual TB testing, and healthcare training
Benefits
Comp & perks- Flexible benefits plan
- Defined Contribution Pension Plan
- Registered Retirement Savings Plan matching contributions
- Competitive paid time off program
- Vacation
- Company holidays
- Sick leave
- Parental leave