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Inside Service Sales Executive – Lab Diagnostics
Siemens Healthineers. Drive service revenue, customer retention, and market growth within an assigned portfolio of Siemens Healthineers Lab Diagnostics customers .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in B2B sales within the healthcare and diagnostics sectors, with a strong focus on account management, strategic planning, and customer relationship development. Proficient in managing complex sales cycles and achieving revenue growth through effective negotiation and consultative selling techniques.
Highest-signal resume keywords
B2B Sales ExperienceAccount ManagementConsultative SellingCRM ProficiencyStrategic Planning
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales ForecastingNegotiationPresentation SkillsRelationship ManagementSales Pipeline ManagementComplex Sales StrategiesService Contract SalesBusiness DevelopmentMarket AnalysisCustomer Engagement
Soft Skills
Organizational SkillsTime ManagementCollaborationLeadershipInterpersonal Skills
Tools & Technologies
Microsoft OfficeCRM SystemsSAP
Certifications & Qualifications
Professional Sales TrainingSPIN SellingStrategic SellingMiller-Heiman
Industry Keywords
HealthcareMedical DevicesDiagnosticsLaboratory ServicesService AgreementsRecurring-Revenue SolutionsVendor CredentialingControlled Technology
About the role
Key responsibilities & impact- Drive service revenue, customer retention, and market growth within an assigned portfolio of Siemens Healthineers Lab Diagnostics customers
- Manage a significant customer base with annual responsibilities for $20M+ in contract bookings and $18M+ in revenue
- Develop and execute strategic account plans to penetrate and expand existing accounts
- Drive service contract renewals, Master Service Agreements, warranty conversions, point-of-sale service agreements, and new business
- Achieve account penetration, customer retention, revenue growth, market share, profitability, bookings, renewal, and sales activity objectives
- Manage a large and complex customer portfolio and sales pipeline
- Identify, develop, build, and cultivate long-term customer relationships with key decision makers and stakeholders
- Partner with Commercial Field Sales and Service representatives to identify, develop, and close service opportunities
- Manage the full sales cycle, including prospecting, customer engagement, presentations, quoting, negotiation, contracting, follow-up, and closing
- Research internal systems, customer service history, market conditions, and competitive information to develop sales strategies, proposals, and pricing
- Assist in developing sales forecasts, budgets, operating plans, and account strategies
- Lead and participate in territory reviews and forecast meetings
- Create and deliver customized phone, video, and on-site presentations
- Maintain accurate CRM records, opportunity documentation, forecasts, customer notes, and sales activity
- Collaborate with Field Service, Commercial Field Sales, Finance, Legal, Product Management, Marketing, and other stakeholders
- Monitor and grow market share while maintaining profitability guidelines
- Support training and mentoring of new employees
Requirements
What you’ll need- Bachelor's degree is preferred or equivalent combination of education and experience
- 3+ years of B2B sales experience, preferably in healthcare, medical devices, diagnostics, laboratory services, technology, or another complex sales environment
- Demonstrated success selling in complex environments and managing large quotas while consistently meeting or exceeding sales objectives
- Strong consultative selling, prospecting, negotiation, presentation, communication, relationship management, and closing skills
- Ability to independently manage a large and complex book of business, forecast, analyze customer information, identify opportunities, and develop effective sales strategies
- Strong organizational, time management, follow-through, and accuracy skills with the ability to adapt to changing business conditions
- Strong business acumen and demonstrated ability to think strategically and execute effectively
- Excellent team orientation, collaboration, leadership, and interpersonal skills
- Demonstrated ability to identify opportunities, solve business challenges, and achieve measurable results
- Ability to learn and understand complex products, services, contracts, and business processes
- Strong CRM discipline and experience managing a sales pipeline
- Proficiency with Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook
- Experience in full-cycle sales, including Inside Sales, Account Management, Business Development, or related roles
- Experience selling service contracts, recurring-revenue solutions, warranties, maintenance agreements, or other service offerings
- Experience utilizing CRM systems and SAP
- Demonstrated prospecting skills and ability to develop new business opportunities
- Professional sales training such as SPIN Selling, Strategic Selling, Professional Selling Skills, Miller-Heiman, COF, or similar
- Ability to travel approximately 25% for customer visits, trainings, meetings, and business needs
- Must meet applicable client Vendor Credentialing requirements, which may include valid identification, criminal background checks, drug screens, immunizations, annual TB testing, and healthcare training
- Must be able to work with controlled technology in accordance with US export control law
Benefits
Comp & perks- Variable incentive plan with target earnings of $94,000 at 100% plan achievement
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Life insurance
- Long-term and short-term disability insurance
- Paid parking/public transportation
- Paid time off
- Paid sick and safe time