Service Technician

Siemens Healthineers

. Service DX (Laboratory Diagnostics) equipment in the Bowling Green, KY area .

Posted 10/2/2026full-timeRemote • Kentucky • United StatesMid-LevelSenior💰 $67,550 - $92,884 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in servicing and maintaining Laboratory Diagnostics equipment, with a strong focus on customer satisfaction and effective communication. Proficient in managing financial performance and company assets while ensuring compliance with vendor credentialing requirements.

Highest-signal resume keywords

Service DX EquipmentPreventative MaintenanceCustomer Service SkillsMedical Equipment RepairNetwork Applications Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

TroubleshootingRepairingTestingElectrical KnowledgeMechanical CompetencyHydraulic SystemsPneumatic SystemsChemistry KnowledgeSoftware TechnologyService Test Equipment

Soft Skills

Communication SkillsJudgment in Customer RelationsTeam CollaborationIndependence

Tools & Technologies

EVOMButlerMS Office ApplicationsConcurNAM Customer Service Website

Certifications & Qualifications

Valid Driver's LicenseVendor Credentialing Requirements

Industry Keywords

Laboratory DiagnosticsCapital Medical EquipmentField Service EngineerHealthcare TrainingUS Export Control Law

About the role

Key responsibilities & impact

Service DX (Laboratory Diagnostics) equipment in the Bowling Green, KY area
Install, troubleshoot, repair, and perform preventative maintenance on Siemens Healthcare systems at customer sites with minimal supervision
Deliver timely and effective repairs
Train operators to ensure optimal system performance and customer satisfaction
Manage territory financial performance, including revenue generation, expense control, and inventory management
Manage company assets including a company car, cell phone, computer, tools, and inventory parts
Establish and maintain business relationships with customers and peers
Perform necessary administrative duties accurately
Work Monday through Friday, 8 am to 5 pm, with variable overtime

Requirements

What you’ll need

Minimum high school diploma; technical associate’s degree or equivalent preferred
Knowledge and experience performing service, preventative maintenance and modifications on DX Equipment at customer sites with minimal supervision
Experience in testing, repairing and maintaining capital medical equipment
Strong customer service and communication skills
Proficiency in the use of tools and service test equipment
General understanding of electricity, power supplies, and grounding
Ability to work individually and in an established team setting
Proficiency in necessary network applications and tools, including eVO, mButler, MS Office applications, Concur, and NAM Customer Service website—Engineer Tools
5+ years' experience as a medical technologist or field service engineer servicing diagnostic instruments
Valid driver's license and ability to drive independently day and night
Good driving record; no prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations unless prohibited by law
Ability to lift 50 lbs and perform walking, ladder/stepstool climbing, bending, twisting, sitting, squatting, standing, high-reach, fine grasping/manipulation, and work alone
Excellent judgment in customer relations and company resource management
Strong competency in mechanics, electrical, chemistry, software technology, electronics, hydraulic systems, and pneumatic systems
Must meet applicable Vendor Credentialing requirements, which may include identification verification, criminal background checks, drug screens, immunizations, annual TB testing, and healthcare training
Must be able to work with controlled technology in accordance with US export control law

Benefits

Comp & perks

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term and short-term disability insurance
Paid parking/public transportation
Paid time off
Paid sick and safe time
Company car
Cell phone
Computer
Tools
Inventory parts