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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical pre-sales processes, including scoping use cases and leading architecture discussions. Proven ability to build relationships with C-suite executives and leverage AI tools in customer-facing technical sales.
Highest-signal resume keywords
Sales Engineering ExperienceTechnical Pre-Sales Process OwnershipAI Tools UtilizationCustomer Relationship ManagementArchitecture and Integration Leadership
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Demo BuildingTechnical SalesCustomer Roadmap DefinitionCode TranslationIntegration Discussions
Soft Skills
MentoringRelationship BuildingCommunication
Tools & Technologies
Sierra PlatformAI Tools
Industry Keywords
Financial ServicesCustomer ServiceSales ProcessEnterprise ArchitectureGTM Processes
About the role
Key responsibilities & impact- Learn strategic financial-services accounts deeply
- Own the end-to-end technical pre-sales process, including scoping use cases, articulating business value, designing and demonstrating Sierra's platform, leading technical and architecture reviews, and serving as the trusted technical expert
- Coordinate Agent Development, Product, Security, Legal, and Sierra leaders throughout sales engagements
- Mentor Sales Engineers, set demo and pilot standards, and write playbooks for strategic deals and GTM processes
- Support accounts after the sale through Agent Development handoff, launch, and expansion
- Share insights from major accounts with Product leadership and inform the roadmap
- Sierra provides a platform for customer-facing AI agents that helps major brands transform customer service and grow their businesses
Requirements
What you’ll need- 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
- Experience leading the sales process with Strategic customers with deal sizes of $1M+ consistently
- Past experience in demo building, presenting, and working with customers or clients in the GTM function
- Strong experience building relationships with prospect stakeholders, including C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
- Ability to leverage AI tools efficiently in technical sales activities
- Ownership of the accuracy of customer-facing materials
- Experience growing accounts past initial sale and defining customer roadmaps
- Bachelor's Degree or above, or equivalent professional experience
- Experience translating code, technical logic, and user requirements to product and engineering requirements
- Experience selling a technical AI product is an advantage
- Legally authorized to work in the United States
Benefits
Comp & perks- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Eligible full-time employees can participate in Sierra's equity plans
- Commission offered