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Sierra

Enterprise Sales Engineer – Strategic, Retail

Sierra

. Learn assigned strategic customers' businesses deeply .

Posted 10/23/2026full-timeSan Francisco • California • United StatesSeniorLead💰 $305,000 - $315,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in technical pre-sales processes, including designing and presenting AI solutions, while effectively managing relationships with strategic customers and stakeholders. Proven ability to mentor teams and drive account growth through strategic planning and collaboration.

Highest-signal resume keywords
Sales Engineering ExperienceTechnical Pre-Sales Process OwnershipAI Product KnowledgeRelationship Building with C-Suite ExecutivesAccount Growth Strategy

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Demo BuildingTechnical Architecture ReviewIntegration DiscussionsSecurity DiscussionsCustomer Roadmap DefinitionTranslating Technical LogicAI Tools UtilizationCustomer-Facing Material Accuracy
Soft Skills
MentoringRelationship BuildingCommunication
Tools & Technologies
AI Agent Platform
Certifications & Qualifications
Bachelor's Degree or Equivalent Professional Experience
Industry Keywords
Sales ProcessStrategic CustomersGTM ProcessesEnterprise ArchitectureTechnical Sales

About the role

Key responsibilities & impact
  • Learn assigned strategic customers' businesses deeply
  • Own the end-to-end technical pre-sales process
  • Scope customer use cases and articulate business value
  • Design and demo Sierra's customer-facing AI agent platform
  • Lead technical and architecture reviews
  • Serve as the trusted technical expert throughout the sales cycle
  • Coordinate Agent Development, Product, Security, Legal, and Sierra leaders
  • Mentor SE team members and set standards for demos and pilots
  • Write playbooks for Strategic deals and GTM processes
  • Support accounts through handoff, launch, and expansion to new use cases
  • Share account insights with Product leadership and inform the roadmap

Requirements

What you’ll need
  • 7+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
  • Experience leading the sales process with Strategic customers with deal sizes of $1M+ consistently
  • Experience in demo building, presenting, and working with customers or clients in the GTM function
  • Strong relationship-building experience with prospect stakeholders, including C-suite executives and technical leaders
  • Experience leading architecture, integration, and security discussions with enterprise architects, engineering leaders, and security teams
  • Ability to leverage AI tools efficiently in technical sales workflows while owning accuracy of customer-facing materials
  • Experience growing accounts past initial sale and defining customer roadmaps to facilitate growth
  • Bachelor's Degree or above, or equivalent professional experience
  • Experience translating code, technical logic, and user requirements to product and engineering requirements
  • Experience selling a technical AI product is an advantage
  • Legally authorized to work in the United States
  • Must answer whether visa sponsorship will be required to work in the United States

Benefits

Comp & perks
  • Flexible (unlimited) paid time off
  • Medical, dental, and vision benefits for you and your family
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans for eligible full-time employees
  • Commission