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System Administrator
Sigma Information Group, Inc.. Support a client based in the Highland Park area and surrounding regions through both on-site and remote work .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technology infrastructures, deploying complex solutions, and maintaining healthy client relationships. Proficient in troubleshooting and resolving technical issues while recommending technology solutions to enhance business processes.
Highest-signal resume keywords
Network/System AdministrationIT Management ExperienceMicrosoft ExchangeVMwareWindows Server
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network TechnologyLAN/WANTCP/IPDNSDHCPVPNSMTPSQL ServerActive DirectoryGroup Policy
Soft Skills
Interpersonal CommunicationProblem-SolvingCustomer Relationship Management
Tools & Technologies
Microsoft AzureOffice 365Amazon Web Services (AWS)Remote Desktop ServicesFirewalls
Industry Keywords
IT ConsultancyManaged Service Provider (MSP)Business Operating SystemsTechnology Solutions
Tech Stack
Tools & technologiesAWSAzureDNSFirewallsSMTPSQLTCP/IPVMware
About the role
Key responsibilities & impact- Support a client based in the Highland Park area and surrounding regions through both on-site and remote work
- Work remotely supporting additional clients in other markets, including Austin and Houston, when not engaged with the primary client
- Manage technology infrastructures for multiple clients across a variety of industries
- Deploy complex solutions involving Exchange, VMware, and Windows Server
- Coordinate internal and external resources and vendors
- Build new network and server environments
- Manage, maintain, and upgrade existing servers, networks, and desktops
- Maintain healthy working relationships with multiple customers
- Manage customer expectations and regularly communicate status updates to customer contacts
- Understand customer business processes and goals
- Recommend technology solutions to improve business processes or achieve customer goals
- Solve complex technical problems, including software deployments, server and desktop hardware issues, and software problems
- Support and maintain servers, desktops, firewalls, network equipment, software applications, backup systems, and more
Requirements
What you’ll need- Candidates must reside in the Dallas, TX metropolitan area
- Bachelor's degree or 2-3 years of IT management experience
- Minimum 1 year as a network/system administrator, IT manager or IT consultant
- Prior experience handling multiple customers at an IT consultancy or MSP a big plus
- Knowledge of common business operating systems and applications, including Windows, Windows Server and Office
- Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
- Strong interpersonal communication skills, both written and verbal
- Ability to interface professionally with customer executives and employees
- Ability to see problems through to resolution and communicate progress and results to customers
- Microsoft Exchange
- VMware
- Hyper-V
- Remote Desktop Services
- Windows Server
- SQL Server
- Firewalls (Fortinet, Palo Alto, etc)
- Active Directory
- Group Policy
- Client Operating Systems
- Networking
- Microsoft Azure
- Office 365
- Amazon Web Services (AWS)
- Sponsorship is addressed in the application; candidates may be asked whether they require authorization sponsorship to work in the United States
Benefits
Comp & perks- Medical, dental, and vision insurance
- Life insurance
- Long-term disability
- Paid vacation
- Paid holidays
- Simple IRA for eligible employees
- Stocked Snack Bar
- Company-sponsored outings
- Fitness center onsite
- Hybrid work arrangement with on-site and remote work