Sigma Information Group, Inc.

System Administrator

• Manage technology infrastructures for multiple clients across various industries
• Deploy complex solutions involving Exchange, VMware, and Windows Server
• Coordinate internal and external resources and vendors
• Build new network and server environments
• Manage, maintain, and upgrade existing servers, networks, and desktops
• Maintain working relationships with multiple customers
• Manage customer expectations and regularly communicate status updates to customer contacts
• Understand customer business processes and goals
• Recommend technology solutions to improve business processes or achieve customer goals
• Solve complex technical problems, including software deployments, server and desktop hardware issues, and software problems
• Support and maintain servers, desktops, firewalls, network equipment, software applications, and backup systems
• Support multiple clients, projects, and deadlines while handling unexpected situations
• Explain technical details to non-technical customers and provide professional client service

• Support a client based in the Highland Park area and surrounding regions through both on-site and remote work
• Work remotely supporting additional clients in other markets, including Austin and Houston, when not engaged with the primary client
• Manage technology infrastructures for multiple clients across a variety of industries
• Deploy complex solutions involving Exchange, VMware, and Windows Server
• Coordinate internal and external resources and vendors
• Build new network and server environments
• Manage, maintain, and upgrade existing servers, networks, and desktops
• Maintain healthy working relationships with multiple customers
• Manage customer expectations and regularly communicate status updates to customer contacts
• Understand customer business processes and goals
• Recommend technology solutions to improve business processes or achieve customer goals
• Solve complex technical problems, including software deployments, server and desktop hardware issues, and software problems
• Support and maintain servers, desktops, firewalls, network equipment, software applications, backup systems, and more