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System Administrator
Sigma Information Group, Inc.. Manage technology infrastructures for multiple clients across various industries .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in managing technology infrastructures, deploying complex solutions, and maintaining client relationships. Proficient in troubleshooting technical issues and recommending technology solutions to enhance business processes.
Highest-signal resume keywords
IT Management ExperienceNetwork/System AdministrationMicrosoft Exchange KnowledgeVMware KnowledgeWindows Server Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network TechnologyWindows ServerSQL ServerActive DirectoryGroup PolicyFirewallsMicrosoft AzureOffice 365Amazon Web ServicesRemote Desktop Services
Soft Skills
Interpersonal CommunicationProblem-SolvingCustomer Service
Tools & Technologies
VMwareMicrosoft ExchangeWindows ServerFortinetPalo Alto
Industry Keywords
IT ConsultancyManaged Service ProviderLAN/WANTCP/IPDNSDHCPVPNSMTP
Tech Stack
Tools & technologiesAWSAzureDNSFirewallsSMTPSQLTCP/IPVMware
About the role
Key responsibilities & impact- Manage technology infrastructures for multiple clients across various industries
- Deploy complex solutions involving Exchange, VMware, and Windows Server
- Coordinate internal and external resources and vendors
- Build new network and server environments
- Manage, maintain, and upgrade existing servers, networks, and desktops
- Maintain working relationships with multiple customers
- Manage customer expectations and regularly communicate status updates to customer contacts
- Understand customer business processes and goals
- Recommend technology solutions to improve business processes or achieve customer goals
- Solve complex technical problems, including software deployments, server and desktop hardware issues, and software problems
- Support and maintain servers, desktops, firewalls, network equipment, software applications, and backup systems
- Support multiple clients, projects, and deadlines while handling unexpected situations
- Explain technical details to non-technical customers and provide professional client service
Requirements
What you’ll need- Bachelor's degree or 2-3 years of IT management experience
- Minimum 1 year as a network/system administrator, IT manager or IT consultant
- Prior experience handling multiple customers at an IT consultancy or MSP a big plus
- Knowledge of common business operating systems and applications, including Windows, Windows Server and Office
- Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
- Strong interpersonal communication skills, both written and verbal
- Ability to interface professionally with customer executives and employees
- Ability to see problems through to resolution and communicate progress and results to customers
- Microsoft Exchange knowledge
- VMware knowledge
- Hyper-V knowledge
- Remote Desktop Services knowledge
- Windows Server knowledge
- SQL Server knowledge
- Firewalls knowledge, including Fortinet and Palo Alto
- Active Directory knowledge
- Group Policy knowledge
- Client Operating Systems knowledge
- Networking knowledge
- Microsoft Azure knowledge
- Office 365 knowledge
- Amazon Web Services (AWS) knowledge
- Must reside in the Houston, TX metropolitan area
- Must be able to work on-site and remotely
- Work authorization sponsorship question included in application
Benefits
Comp & perks- Medical, dental, and vision insurance
- Life insurance
- Long-term disability
- Paid vacation
- Paid holidays
- Simple IRA for eligible employees
- Stocked Snack Bar
- Company-sponsored outings
- Fitness center onsite
- Hybrid work arrangement with on-site and remote work