Online Learning Specialist

Sigma Systems

. Create, maintain, and update user documentation, how-to guides, and help resources for LMS implementation, migration, change management, and user adoption .

Posted 10/23/2026contractBoston • Massachusetts • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Learning Management System (LMS) administration, project coordination, and quality assurance for online courses. Proficient in using Microsoft Office tools to enhance documentation and support organizational learning needs.

Highest-signal resume keywords

LMS AdministrationProject CoordinationQuality AssuranceCornerstone LMS ExperienceAttention to Detail

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

LMS AdministrationQuality AssuranceProject CoordinationContent ManagementOnline Course AccessibilityHuman-Centered Design PrinciplesAdult Learning Theory

Soft Skills

Organizational SkillsProblem-Solving AbilitiesExcellent Communication SkillsCustomer-Focused Approach

Tools & Technologies

Microsoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft TeamsMicrosoft SharePoint

Industry Keywords

Higher EducationLearning Management SystemUser DocumentationChange ManagementUser Adoption

About the role

Key responsibilities & impact

Create, maintain, and update user documentation, how-to guides, and help resources for LMS implementation, migration, change management, and user adoption
Conduct quality assurance checks to ensure online courses meet accessibility standards and function properly across the learning platform
Maintain the course repository, including content uploads, publishing, and organization of learning materials
Assist with project coordination, scheduling, and task planning for the migration and implementation of Cornerstone Galaxy
Upload and manage course content, training sessions, and learner rosters
Respond to general LMS inquiries and assist with Tier 2 help desk tickets, including basic system troubleshooting
Collaborate with the Online Learning and Development team and other stakeholders to improve the learner experience and meet organizational needs
Use Microsoft Office tools, including Word, Excel, PowerPoint, Teams, and SharePoint, to support documentation, coordination, and daily operations
Perform other administrative and learning support tasks as needed

Requirements

What you’ll need

Bachelor's degree (B.A. or B.S.)
Minimum of 2–3 years of experience administering a Learning Management System (LMS) and managing online learning programs
Experience using Microsoft Word, Excel, PowerPoint, Teams, and SharePoint
Experience working in a large, complex organization with multiple stakeholders
Strong attention to detail, organizational skills, and problem-solving abilities
Excellent written and verbal communication skills and a customer-focused approach
Experience with Cornerstone LMS platform preferred
Experience working in a higher education institution preferred
Knowledge of human-centered design principles and adult learning theory
Project coordination and task management skills
Quality assurance and online course accessibility knowledge
Willingness and ability to learn new systems and technologies

Benefits

Comp & perks

6-month contract
Hybrid work arrangement
Learning and development support through digital learning resources
Opportunity to support technical development and employee skill enhancement