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Account Manager
SiGMA World. Manage day-to-day client communication, respond to enquiries, provide updates, and ensure timely follow-ups .
About the role
Key responsibilities & impact- Manage day-to-day client communication, respond to enquiries, provide updates, and ensure timely follow-ups
- Maintain accurate and up-to-date client information, deal records, and activity history in HubSpot
- Assist with day-to-day administrative tasks, record-keeping, and reporting
- Coordinate and maintain documentation, ensuring all information is complete, accurate, and up to date
- Coordinate with colleagues across the business to ensure smooth communication, timely follow-ups, and completion of ongoing tasks
- Ensure information is consistent across internal systems, records, and documentation
- Track ongoing activities, deadlines, and outstanding tasks, and help maintain efficient day-to-day processes
- Provide administrative support to the Managing Director
Requirements
What you’ll need- Previous experience in Account Management, Sales Administration, Sales Operations, Customer Success, or a similar role
- Excellent written and spoken English
- Strong organisational skills and attention to detail
- Experience with CRM systems; HubSpot experience is an advantage
- Confidence working with invoices, contracts, and business documentation
- Ability to manage multiple tasks and deadlines independently
- Strong communication and coordination skills
- Proactive approach and willingness to take ownership of administrative tasks and follow-ups
Benefits
Comp & perks- Free iGaming Academy access – professional courses and training
- Travel perks – attend major gaming events, visit international offices and build relationships with industry leaders
- Performance rewards and career progression opportunities through annual reviews and bi-yearly performance check-ins
- International exposure – work with leading casino operators, gaming companies and senior industry stakeholders across LATAM and SiGMA's wider global network