Delivery Manager

SiGMA World

. Maintain accurate and up-to-date delivery information across Jira and other relevant delivery tools .

Posted 10/1/2026full-timeBelgrade • SerbiaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing software delivery processes, utilizing Jira for tracking and reporting, and applying Agile methodologies such as Scrum and Kanban. Capable of facilitating cross-team communication, identifying delivery risks, and driving continuous improvement in delivery frameworks.

Highest-signal resume keywords

Delivery ManagementJira ProficiencyAgile MethodologiesStakeholder ManagementData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Delivery ManagementProject ManagementScrum MasterAgile DeliveryDelivery MetricsWorkflow ManagementIssue TrackingReportingProcess ImprovementDependency Management

Soft Skills

Organizational SkillsCommunication SkillsAttention to DetailProblem-SolvingIndependent Operation

Tools & Technologies

JiraAgile ToolsDelivery Tracking Tools

Industry Keywords

Software DevelopmentDigital Product DeliveryDelivery FrameworkCross-Team CoordinationDelivery Risks

About the role

Key responsibilities & impact

Maintain accurate and up-to-date delivery information across Jira and other relevant delivery tools
Ensure agreed delivery processes, workflows, statuses, and working practices are consistently followed across Product and Development
Track initiatives and development work from readiness through delivery, highlighting delays, blockers, risks, and dependencies
Follow up with Development and other involved teams on outstanding actions, commitments, blockers, and delivery timelines
Maintain clear visibility of delivery status and provide Product Managers and stakeholders with accurate and timely information
Support coordination and communication between Product Managers, Development teams, UX/UI, and dependent teams
Identify cross-team dependencies and ensure they are visible, assigned, and followed through
Escalate delivery risks, blockers, capacity concerns, and unresolved dependencies to appropriate owners
Support Product Managers in maintaining delivery plans while product priorities and requirements remain owned by Product
Facilitate delivery ceremonies, coordination meetings, and status reviews where required
Identify delivery process gaps and inefficiencies and work with leadership to improve them
Monitor delivery flow and identify recurring bottlenecks or delayed work
Support collection and reporting of delivery metrics, including lead time, throughput, work in progress, ageing, and delivery predictability
Ensure completed work is properly reflected in Jira for reliable reporting and decision-making
Help maintain a consistent delivery framework across teams while allowing flexibility for different products and development streams
Support continuous improvement based on performance, recurring issues, and lessons learned

Requirements

What you’ll need

Proven experience as a Delivery Manager, Project Manager, Scrum Master, or in a comparable software delivery role
Strong understanding of software development and digital product delivery processes
Strong practical experience with Jira, including workflows, boards, issue structures, reporting, and delivery tracking
Good understanding of Agile delivery methodologies, including Scrum and Kanban
Strong organisational skills and ability to maintain structure across multiple initiatives and teams
Ability to identify blockers, dependencies, delivery risks, and process issues early
Strong communication and stakeholder management skills, particularly when coordinating between Product and Development
Ability to follow up consistently and drive actions to completion without creating unnecessary process overhead
Data-driven mindset and familiarity with delivery metrics such as lead time, cycle time, throughput, work in progress, and ageing
Ability to distinguish between product ownership and delivery ownership and work effectively within those boundaries
Strong attention to detail and commitment to maintaining accurate delivery information
Ability to challenge inefficient processes constructively and propose practical improvements
Ability to operate independently, prioritise effectively, and escalate issues when required

Benefits

Comp & perks

No explicit benefits, perks, or compensation extras stated