HR Technology Analyst

Signature Aviation

. Lead and support configuration, maintenance, and enhancement of UKG Pro Workforce Management modules, focusing on Leave of Absence, Timekeeping, and Attendance .

Posted 9/30/2026full-timeOrlando • Florida • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in UKG Pro Workforce Management modules, including Leave of Absence, Timekeeping, and Attendance, while effectively collaborating with cross-functional teams to enhance HR processes and technology solutions. Proficient in HR system configuration, reporting, and analytics, with strong problem-solving and communication skills.

Highest-signal resume keywords

UKG Pro Workforce ManagementHR System ConfigurationReporting and AnalyticsProject ManagementAdvanced Excel Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

HRIS Systems SoftwareConfiguration ManagementData AnalysisTesting and QADocumentation Skills

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsInterpersonal SkillsTeam Collaboration

Tools & Technologies

JiraServiceNow HRSDExcelUKGWorkday

Industry Keywords

Workforce ManagementLeave AdministrationPayrollBenefitsOperational Extracts

Tech Stack

Tools & technologies

ServiceNow

About the role

Key responsibilities & impact

Lead and support configuration, maintenance, and enhancement of UKG Pro Workforce Management modules, focusing on Leave of Absence, Timekeeping, and Attendance
Build, maintain, and validate UKG dataviews, reports, dashboards, and operational extracts related to absence, attendance, and workforce management
Partner with Leave Administration, Payroll, Benefits, Operations, and IT to gather requirements and assess configuration-change impacts
Support regression testing, user acceptance testing, defect tracking, and release readiness
Troubleshoot and resolve end-user tickets related to absence, attendance, accruals, timekeeping, and UKG functionality
Maintain administrative procedures, job aids, test scripts, and support documentation
Monitor recurring issues and analyze process gaps and configuration trends
Recommend configuration, process, or documentation changes to improve efficiency and reduce ticket volume
Contribute to broader UKG roadmap initiatives and cross-functional projects

Requirements

What you’ll need

Bachelor's degree (B.A.) from a four-year college or university in a related field or equivalent combination of education and experience
Two or more (2+) years of related experience
HR system configuration, interface, and reporting/analytics experience
Project management experience
Experience using Jira, ServiceNow HRSD and other similar project management and ticketing tools preferred
Advanced Excel skills preferred
Technical working knowledge of HRIS systems software, protocols, and standards, specifically UKG, Workday or similar platforms
Strong analytical and problem-solving skills with attention to detail
Ability to understand HR business processes and identify how technology can support and optimize them
Skilled at documenting processes, procedures, requirements, test cases, and outcomes clearly and consistently
Excellent written and verbal communication skills, with strong interpersonal and consultative ability
Curiosity to research and stay current on emerging HR technology, industry trends and new UKG features and capabilities
Ability to prioritize and execute effectively in a fast-paced, high-pressure environment
Comfortable working in a collaborative, team-oriented setting
Flexibility to work non-standard hours and travel as needed; QA testing may occasionally require evening, weekend, or holiday availability

Benefits

Comp & perks

Medical/prescription drug, dental, and vision Insurance
Health Savings Account
Flexible Spending Accounts
Life Insurance
Disability Insurance
401(k)
Critical Illness, Hospital Indemnity and Accident Insurance
Identity Theft and Legal Services
Paid time off
Paid Maternity Leave
Tuition reimbursement
Training and Development
Employee Assistance Program (EAP) & Perks