Area Manager

Signet Jewelers

. Partner with Store Managers to drive business results across an assigned district .

Posted 10/7/2026full-timeUnited StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail leadership, talent development, and operational execution while driving sales and enhancing customer experiences. Proficient in analyzing metrics and implementing strategies to achieve business goals across multiple store locations.

Highest-signal resume keywords

Retail Leadership ExperienceSales AnalysisTalent DevelopmentCustomer Experience ManagementPiercing Execution

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Trend AnalysisOperational Metrics EvaluationStaffing Strategy DevelopmentPerformance ManagementVisual Merchandising StandardsPiercing Standards ComplianceCustomer Feedback MonitoringInventory ControlLoss PreventionMulti-Unit Management

Soft Skills

Coaching and MentoringCommunication SkillsCollaborationProblem ResolutionInfluencing Skills

Tools & Technologies

Company Technology SystemsReporting Tools

Certifications & Qualifications

Ear Piercing Certification

Industry Keywords

Retail ManagementCustomer EngagementOperational ExcellenceTalent RecruitmentBilingual Skills

About the role

Key responsibilities & impact

Partner with Store Managers to drive business results across an assigned district
Analyze sales trends, customer feedback, staffing needs, piercing performance, and operational metrics to identify opportunities and create action plans
Support store teams in delivering outstanding customer experiences while achieving sales, piercing, and profitability goals
Conduct regular store visits to observe execution, coach leaders, remove barriers, and reinforce behaviors supporting financial success
Identify, recruit, develop, and retain top talent across the district
Support recruiting activities, candidate selection, staffing strategies, and succession pipelines
Provide coaching, training, and development to Store Managers, Assistant Store Managers, and team members
Support onboarding, leadership development, performance management, and talent calibration
Evaluate store operations for compliance with company policies, procedures, and operational standards
Monitor audit results, inventory controls, loss prevention, repair management, cash handling, labor utilization, administrative processes, and store execution
Identify operational risks, support problem resolution, and implement sustainable solutions
Champion Banter and Piercing Pagoda customer experience, service standards, customer engagement, and relationship-building
Support piercing services and ensure adherence to piercing policies, procedures, safety standards, and training requirements
Monitor customer feedback, Net Promoter Score results, Customer Care concerns, and piercing performance metrics
Ensure consistent execution of visual merchandising standards, promotional initiatives, and brand presentation expectations
Establish productive relationships with Store Managers, District Managers, and cross-functional partners
Foster an inclusive culture and serve as a coach, mentor, and trusted business partner
Partner with the Regional Director to support sales growth, customer experience, talent development, recruiting, operational excellence, piercing execution, and visual merchandising
Demonstrate increasing proficiency in multi-unit leadership, district-level business management, talent development, operational execution, customer experience leadership, and piercing excellence
Perform additional duties and projects as assigned

Requirements

What you’ll need

High school diploma or equivalent (G.E.D.)
Bachelor's degree in Business, Retail Management, or a related field preferred
Minimum three (3) years of retail leadership experience
Demonstrated success as a Store Manager, District Training Store Manager, Area Manager, or equivalent retail leadership role
Proven track record of driving sales, customer experience, talent development, and operational execution
Demonstrated leadership potential and readiness for multi-unit management responsibilities
Experience recruiting, hiring, training, coaching, and developing retail talent
Ability to travel extensively throughout an assigned district
Ability to analyze sales, staffing, operational, and customer experience metrics
Ability to coach, train, and develop leaders through observation and feedback
Strong presentation, communication, and facilitation skills
Ability to influence and lead through collaboration
Ability to multitask, prioritize, and manage competing priorities
Ability to use company technology systems and reporting tools
Ability to perform ear piercings upon completion of required certification and training
Ability to train, coach, and validate piercing execution in accordance with company policies and procedures
Thorough understanding of piercing standards, safety requirements, customer consultation practices, and piercing aftercare expectations
Valid driver's license and reliable transportation required
Must be able to stand and walk for extended periods, reach with hands and arms, move among and between display cases, handle merchandise, sit, stoop, kneel, crouch, and lift and move up to 10 pounds, with or without reasonable accommodation
Travel by car is regularly required; air travel and overnight travel may be required
Standard workweek may include weekend, evening, holiday, and extended hours
Bilingual skills are a plus

Benefits

Comp & perks

Full-time employment
Career development and opportunities for advancement
Leadership development and multi-unit management exposure
Training and development for Store Managers, Assistant Store Managers, and team members
Coaching, mentoring, and talent development opportunities