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District Manager
Signet Jewelers. Select and directly supervise multiple store managers across a district of 8–16 stores .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership and management capabilities in multi-site operations, focusing on team development, performance monitoring, and strategic implementation. Proficient in analyzing operational and financial data to drive productivity and enhance customer experience.
Highest-signal resume keywords
Multi-Site Business Operations ExperienceTeam Leadership and DevelopmentOperational and Financial ReportingAdvanced Proficiency in MS OfficeDCA Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Performance MonitoringTalent AssessmentRisk-Management ComplianceData InterpretationStrategic Initiative Implementation
Soft Skills
Interpersonal SkillsProblem-Solving SkillsConflict Management SkillsCommunication Skills
Tools & Technologies
ReflexisWorkdayBusiness Communication Tools
Certifications & Qualifications
DCA Certification
Industry Keywords
Store ManagementCustomer Experience StandardsOnboarding and Training PlansSuccession PlanningBrand Ambassador
About the role
Key responsibilities & impact- Select and directly supervise multiple store managers across a district of 8–16 stores
- Communicate performance expectations and monitor team progress, learning, and performance
- Provide leadership, guidance, coaching, skill development, and succession planning
- Conduct regular site visits to supervise, ensure communication, monitor operations, and maintain consistency with company values and objectives
- Assess talent needs and create action plans to develop or recruit staff
- Ensure accurate employee data and compelling onboarding and training plans
- Ensure completion of required training and education for risk-management compliance
- Recruit, hire, evaluate, train, develop, and retain productive teams
- Drive technology adoption and monitor communication and customer-experience initiatives
- Implement company policies, procedures, strategic initiatives, and action plans to maximize productivity and returns
- Serve as an advisor, subject matter expert, and brand ambassador
- Collaborate with Store Support Center representatives and Signet district managers
- Reinforce brand, culture, performance, compliance, and customer-experience standards
- Set goals, validate procedures and initiatives during store visits, identify improvement opportunities, and coach store managers and team members
- Participate in resolving customer and team-member complaints and T.I.P.S. calls, collaborating with legal counsel when appropriate
- Monitor operating and financial results against plans and budgets
- Provide input into sales, profit, and capital budget planning
- Identify trends, competitive threats, and opportunities and implement behavior-changing initiatives
- Perform additional duties and projects as assigned
Requirements
What you’ll need- Bachelor's Degree required or comparable job experience
- Valid Driver’s License and proof of insurability
- At least 5 years relevant experience
- Multi-site business operations experience
- Recent 2+ years’ experience managing a multi-site team
- Minimum 4 years’ management experience leading a department, including hiring, developing, motivating, and directing people
- Ability to lead others to implement strategies and processes to accomplish business results
- Ability to understand operational and financial reports and interpret data to create improvement plans
- Advanced proficiency in MS Office and related business, technology, and communication tools
- Advanced presentation skills for in-person and virtual training, development, and engagement
- Strong interpersonal, problem-solving, and conflict-management skills
- Ability to communicate professionally via email, social media, video conference, telephone, and text
- Ability to travel up to 80% of the time for business purposes
- Availability on call 24 hours a day, seven days a week
- Ability to work independently and with teams
- Ability to maintain confidentiality
- Familiarity with Reflexis and Workday preferred
- Bilingual skills are a plus
- DCA certification preferred
- Consistent regular scheduled attendance is essential