District Manager

Signet Jewelers

. Select and directly supervise multiple store managers across a district of 8–16 stores .

Posted 11/9/2026full-timeUnited StatesMid-LevelSenior💰 $105,000 - $145,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong leadership and management capabilities in multi-site operations, focusing on talent development, compliance, and performance optimization. Proficient in data analysis and strategic planning to drive operational success and enhance team member and customer experiences.

Highest-signal resume keywords

Multi-Site Business Operations ExperienceTeam Leadership and DevelopmentAdvanced Proficiency in MS OfficeConflict Management SkillsDiamond Council of America (DCA) Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOperational ReportingBudget PlanningTalent RecruitmentTraining and Development

Soft Skills

Interpersonal SkillsProblem SolvingProfessional CommunicationCoaching SkillsConflict Resolution

Tools & Technologies

ReflexisWorkdayVoice of Customer

Certifications & Qualifications

Bachelor’s DegreeValid Driver’s LicenseDiamond Council of America (DCA) Certification

Industry Keywords

Diversity and InclusionRisk ManagementCustomer ExperienceCompany PoliciesSuccession Planning

About the role

Key responsibilities & impact

Select and directly supervise multiple store managers across a district of 8–16 stores
Communicate performance expectations and monitor team progress and learning
Provide leadership, guidance, coaching, and skill development for team members
Conduct regular site visits to supervise, ensure communication, monitor operations, and ensure consistency
Assess district talent needs and create action plans to develop or recruit talent
Ensure employee data accuracy and compelling onboarding experiences
Ensure completion of required training and education and compliance with risk management initiatives
Recruit, hire, evaluate, train, develop, and retain productive teams
Drive technology adoption and monitor communication vehicles such as Voice of Customer
Build future-leader pipelines through coaching, leadership development, and succession planning
Maintain diversity, equity, inclusion initiatives and company culture
Ensure team member and customer experiences comply with regulatory and company standards
Implement company policies, procedures, initiatives, and action plans to maximize productivity and returns
Serve as advisor, subject matter expert, and brand ambassador
Collaborate with Store Support Center representatives and Signet district managers
Reinforce brand, culture, performance, visual, marketing, and operational standards
Set goals, visit stores, identify opportunities, and coach store managers and team members
Participate in resolving customer and team member complaints and T.I.P.S. calls
Collaborate with internal legal counsel on legal and litigation issues
Monitor operating and financial results against plans and budgets
Provide input into sales, profit, and capital budget planning
Identify competitive trends and opportunities and implement initiatives to produce results
Perform additional duties and projects as assigned
Maintain consistent regular scheduled attendance

Requirements

What you’ll need

Bachelor’s Degree required or comparable job experience
At least 5 years relevant experience
Multi-site business operations experience
Recent 2+ years’ experience managing a multi-site team
Minimum 4 years’ management experience leading a department, including hiring, developing, motivating, and directing people
Valid Driver’s License and proof of insurability
Ability to lead others to implement strategies and processes
Ability to understand operational and financial reports and interpret data to create improvement plans
Advanced proficiency in MS Office and related business, technology, and communication tools
Advanced presentation skills for in-person and virtual training, development, and engagement
Strong interpersonal, problem solving, and conflict management skills
Professional communication via email, social media, video conference, telephone, and text
Ability to travel up to 80% of the time for business purposes
Availability on call 24 hours a day, seven days a week
Ability to work independently and with teams
Ability to maintain confidentiality
Familiarity with Reflexis and Workday preferred
Bilingual skills are a plus
Preference given to candidates with Diamond Council of America (DCA) certification

Benefits

Comp & perks

Innovation, training and resources for jewelry consultants and team members
Training and education programs
Leadership development and succession planning opportunities
Flexible working style
Professional development through coaching, skill development and leadership development