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District Manager
Signet Jewelers. Lead and directly supervise multiple store managers across a district of 8–16 stores .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in managing multi-site operations, focusing on talent development, compliance, and strategic growth. Proficient in interpreting operational and financial data to drive performance and enhance team effectiveness.
Highest-signal resume keywords
Multi-Site Business Operations ExperienceTeam Leadership and DevelopmentOperational and Financial ReportingAdvanced Proficiency in MS OfficeBilingual Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Bachelor's DegreeManagement ExperiencePerformance EvaluationTalent DevelopmentData InterpretationTechnology AdoptionOnboarding ExperienceRegulatory ComplianceConflict ManagementPresentation Skills
Soft Skills
Interpersonal SkillsProblem-Solving SkillsProfessional CommunicationFlexibilityConfidentiality
Tools & Technologies
ReflexisWorkdayMS OfficeCommunication Tools
Certifications & Qualifications
Valid Driver's License
Industry Keywords
Customer ExperienceDiversity and InclusionSuccession PlanningStrategic GrowthBrand Ambassador
About the role
Key responsibilities & impact- Lead and directly supervise multiple store managers across a district of 8–16 stores
- Communicate performance expectations and monitor team progress and learning
- Evaluate performance against standards and provide leadership, guidance, coaching, and skill development
- Conduct regular site visits to supervise, ensure communication, monitor operations, and ensure consistency with company values and objectives
- Assess talent needs and create and implement action plans to develop or recruit talent
- Ensure employee data accuracy and compelling onboarding experiences
- Ensure district team members complete required training and education for compliance initiatives
- Support strategic growth through recruitment, hiring, evaluation, training, development, and retention
- Drive technology adoption and monitor communication and Voice of Customer execution
- Build a bench of future leaders through coaching, leadership development, and succession planning
- Maintain diversity, equity, inclusion initiatives and culture
- Ensure team member and customer experience while maintaining regulatory and company compliance
- Interpret and implement company policies and procedures to maximize returns and productivity
- Serve as advisor, subject matter expert, and brand ambassador
- Collaborate with business teams, Store Support Center representatives, Signet district managers, vendors, and business partners
- Promote corporate expectations for brand, culture, and performance
- Set actionable goals and validate store execution of procedures, initiatives, policies, brand image, and standards
- Identify successes, improvement opportunities, and root causes of operational and team issues
- Participate in resolving customer and team member complaints and T.I.P.S. calls
- Collaborate with internal legal counsel on legal and litigation issues as appropriate
- Monitor operating and financial results against plans and budgets
- Provide input into sales, profit, and capital budget planning
- Identify trends, competitive threats, and opportunities; develop and implement action plans
- Perform additional duties and projects as assigned
- Maintain consistent regular scheduled attendance
Requirements
What you’ll need- Bachelor’s Degree required or comparable job experience
- Valid Driver’s License and proof of insurability
- At least 5 years relevant experience
- Multi-site business operations experience
- Recent 2+ years’ experience managing a multi-site team
- Minimum 4 years’ management experience leading a department, including hiring, developing, motivating, and directing people
- Ability to lead others to implement strategies and processes to accomplish business results
- Ability to understand operational and financial reports and interpret data to create improvement plans
- Computer literate with advanced proficiency in MS Office and related business, technology, and communication tools
- Advanced presentation skills for in-person and virtual training, development, and engagement
- Strong interpersonal, problem-solving, and conflict management skills
- Professional communication via email, social media, video conference, telephone, and text
- Ability to travel up to 80% of the time for business purposes
- Ability to be on call 24 hours a day, seven days a week
- Flexible working style and ability to work independently and with teams
- Ability to maintain a high level of confidentiality
- Familiarity with Reflexis and Workday preferred
- Bilingual skills are a plus
Benefits
Comp & perks- Training and development opportunities
- Career paths and growth opportunities
- Skill development and leadership development opportunities
- Onboarding and training plans
- Team member and customer experience support
- Professional development through coaching and mentoring