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eCommerce Content Specialist
Signet Jewelers. Research, plan, create, build, and launch content on Kay and Kay Outlet websites to encourage browsing, searching, discovery, and conversion .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content marketing and digital marketing strategies, with a focus on optimizing website content for improved search rankings and customer experience. Proficient in collaborating across teams to enhance online presence and drive conversion through effective content management.
Highest-signal resume keywords
Content MarketingDigital MarketingSEO OptimizationWebsite AuditsData Insights
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content CreationWebsite ManagementGoogle Core Web VitalsUAT TestingEcommerce Strategy
Soft Skills
CollaborationCommunicationProblem-Solving
Tools & Technologies
BazaarVoiceAdobe Experience PlatformAdobe AnalyticsSmart Edit CMSJIRA
Industry Keywords
Omnichannel MarketingUser ExperienceEMerchandisingDigital Marketing ChannelsCustomer Experience
About the role
Key responsibilities & impact- Research, plan, create, build, and launch content on Kay and Kay Outlet websites to encourage browsing, searching, discovery, and conversion
- Ensure content and products marketed across digital marketing channels are cohesive and omnichannel
- Manage, update, and create organic website content to improve Google search rankings
- Partner with the SEO Manager and Search Agency to optimize content based on changing Google Core Web Vitals benchmarks
- Govern third-party marketing tools including BazaarVoice, Medallia, SYTE, Fanreel, Narvar, Tangiblee, Segoma, Decibel, and GroupBy
- Collaborate with the eMerchandising team to create product categories, enhance online search results, and launch new brands and collections
- Perform regular website audits and ensure websites function properly each day
- Escalate and submit tickets for website issues
- Participate in release and general UAT testing and approve new or enhanced functionality
- Work with Creative Services to develop customer-focused, competitive content following brand guidelines
- Evaluate the impact of website content and product assortments to improve customer experience
- Use data insights for future planning and content development
- Collaborate with Marketing, User Experience, Digital Marketing, Social Media, Creative Services, eMerchandising, SEO, and Search Agency teams
Requirements
What you’ll need- Bachelor’s degree in business or related field is preferred but not required
- 1–2+ years of experience in a similar role
- Experience in content marketing or digital marketing
- SAP Hybris preferred but not required
- Smart Edit CMS or another CMS tool preferred but not required
- BazaarVoice Ratings & Reviews preferred but not required
- Adobe Experience Platform preferred but not required
- Adobe Analytics preferred but not required
- JIRA preferred but not required
Benefits
Comp & perks- People-first company culture
- Diversity, inclusion, and equity initiatives
- Dynamic career paths
- Opportunities to impact the lives of others and inspire love