Sr. Director, eCommerce

Signet Jewelers

. Lead the vision and execution of the Kay and Peoples digital storefronts .

Posted 11/12/2026full-timeUnited StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates deep expertise in eCommerce and omnichannel retail, with a strong focus on driving customer acquisition, engagement, and revenue growth through data-driven strategies and cross-functional collaboration.

Highest-signal resume keywords

ECommerce Strategy DevelopmentOmnichannel Customer Journey AdvocacyData-Driven Growth OptimizationCross-Functional Team LeadershipHigh-Performing Organization Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

ECommerce ManagementData AnalysisMarket IntelligenceMerchandising StrategyPromotional Strategy

Soft Skills

Influencing SkillsOrganizational AlignmentInnovation ChampioningTeam DevelopmentCustomer Experience Bridging

Industry Keywords

Digital StorefrontsCustomer AcquisitionCustomer RetentionRevenue PerformanceCustomer Insights

About the role

Key responsibilities & impact

Lead the vision and execution of the Kay and Peoples digital storefronts
Develop and execute content, merchandising, promotional, and storytelling strategies
Own eCommerce revenue performance and demand delivery for Kay and Peoples
Drive customer acquisition, engagement, retention, and revenue growth
Advocate for the end-to-end omnichannel customer journey across digital and physical channels
Partner with Technology and Digital Product teams to define and prioritize capabilities
Provide strategic direction for eCommerce platform enhancements and digital initiatives
Use data, customer insights, and market intelligence to identify growth opportunities
Foster testing, learning, and optimization to improve conversion, engagement, satisfaction, and financial performance
Build and lead a high-performing eCommerce organization
Foster partnerships across Marketing, Merchandising, Planning, Finance, Technology, Retail Operations, and Customer Care

Requirements

What you’ll need

Deep expertise in eCommerce and omnichannel retail
Ability to bridge customer experience, merchandising, and technology priorities
Ability to influence cross-functional teams
Experience leveraging data, customer insights, and market intelligence for growth and continuous improvement
Ability to translate complex business and customer insights into actionable recommendations
Ability to build, develop, and inspire a high-performing eCommerce organization
Ability to lead through influence, drive organizational alignment, and champion innovation

Benefits

Comp & perks

Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans
401(k) with Company Match – Retirement savings plan with company matching after just one year
Generous Time Off – Robust PTO package plus company holidays
Diversity, Equity & Inclusion Programs
Career Growth & Development – Leadership development, mentorship, and continuous learning
Exclusive Perks – Wellness programs, employee discounts, and more