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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SAP TM solutions, including Order Management, Transportation Planning, and Freight Execution, while providing end-to-end functional support and incident management. Proficient in stakeholder management and cross-functional collaboration within a global business environment.
Highest-signal resume keywords
SAP TM ImplementationOrder ManagementFreight ExecutionIncident ManagementStakeholder Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SAP TMOrder ManagementFreight PlanningCharge ManagementSettlementImpact AnalysisTestingProblem ManagementHigh-Volume Shipment ExecutionIntegration Points
Soft Skills
Analytical SkillsProblem-Solving SkillsCommunication Skills
Tools & Technologies
S/4HANAECCXMLIDocsBN4LBOPFBRF Plus
Certifications & Qualifications
SAP TM Certification
Industry Keywords
LogisticsSupply Chain ManagementTransportation OperationsGlobal Application Maintenance SupportCross-Functional Collaboration
About the role
Key responsibilities & impact- Support Logistics Business Process Owners, key users and project teams in maintaining SAP TM solutions aligned with the global template in legacy ECC
- Support deployment of the global S/4HANA implementation at a local level
- Provide functional support for Order Management, Transportation Planning, Freight Execution, Charge Calculation and Freight Settlement
- Provide end-to-end AMS functional support including incident management, service requests, defect resolution and root cause analysis within agreed service levels
- Conduct impact analysis and testing for changes and enhancements
- Support transportation processes integrated with Sales, Procurement, Warehousing and Finance
- Monitor XML failures, IDocs, queues and related interface elements
- Support domestic and international shipments and ensure continuity of transportation operations
- Provide user support, functional guidance and knowledge sharing
Requirements
What you’ll need- Bachelor’s or master’s degree preferably in Engineering, Information Technology, Supply Chain Management or a related field
- Hands-on experience in SAP TM implementation, rollouts and/or support
- Strong functional understanding of SAP TM processes including Order Management, Freight Planning, Freight Execution, Charge Management and Settlement
- Experience in a global application maintenance support or production support environment
- Experience with stakeholder management and cross-functional collaboration
- Experience with system enhancements, incident resolution, problem management, testing and delivery of supportable business solutions
- Experience supporting critical transportation operations including high-volume shipment execution
- Understanding of integration points between SAP TM and Sales, Procurement, Warehousing and Finance
- SAP TM certification is an advantage
- Knowledge of BN4L, BOPF and BRF plus is an advantage
- Strong analytical, problem-solving and communication skills
- Ability to work effectively in a global, complex and highly integrated business environment
- Fluent English required
- Spanish and Portuguese preferred
- Based in Panama City, Panama, or willing to relocate from Latin America
Benefits
Comp & perks- Coaching and mentoring
- Learning and career progression support
- Diverse and inclusive workplace
- Support for professional growth and development