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SilverTech, Inc.

Site Reliability Engineer – Team Lead

SilverTech, Inc.

. Lead, mentor, and oversee the SRE team, assigning and prioritizing work and balancing project and operational demands .

Posted 10/31/2026full-timeBedford • New Hampshire • United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing cloud infrastructure and hosting environments, particularly in Microsoft Azure and AWS, while leading and mentoring teams to enhance performance and reliability. Proficient in implementing infrastructure as code and maintaining CI/CD pipelines, with a strong focus on security and client engagement.

Highest-signal resume keywords
Microsoft Azure Hosting ServicesWindows Server AdministrationCI/CD Pipelines in Azure DevOpsInfrastructure as Code (Terraform)Cloud Security Principles

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Systems AdministrationCloud InfrastructurePowerShell ScriptingAWS InfrastructureSSL/TLS Lifecycle ManagementDNS ConfigurationsIncident ResponsePerformance TuningDisaster RecoveryMulti-Cloud Strategies
Soft Skills
LeadershipCoachingClient-Facing CommunicationService-Oriented MindsetAccountability
Tools & Technologies
Azure DevOpsWP EngineCloudflareApplication InsightsKey Vaults
Industry Keywords
Hosting EnvironmentsManaged WordPress HostingSaaSIAMVulnerability Management

Tech Stack

Tools & technologies
AWSAzureCloudDNSEC2SQLTerraformWordPress.NET

About the role

Key responsibilities & impact
  • Lead, mentor, and oversee the SRE team, assigning and prioritizing work and balancing project and operational demands
  • Review system changes, configurations, pipelines, and documentation for quality, security, and consistency
  • Support team growth through one-on-ones, coaching, training, and certification opportunities
  • Participate in hiring, onboarding, goal setting, and performance evaluations
  • Own day-to-day performance, security, and reliability of client hosting environments across Azure, AWS, WP Engine, and Windows Server/IIS
  • Maintain proactive monitoring and resolve issues before client impact
  • Own the on-call rotation and incident response process for 24/7 client coverage
  • Serve as lead point of contact for major incidents and outages
  • Architect and implement secure, resilient hosting environments with redundancy, disaster recovery, and multi-cloud strategies
  • Define and maintain infrastructure as code
  • Manage Azure services and legacy AWS infrastructure
  • Own and maintain CI/CD pipelines in Azure DevOps
  • Manage SSL/TLS lifecycle, DNS configurations, and domain services
  • Support SSO integrations and identity configurations
  • Administer Windows Server and IIS environments, including performance tuning, patching, and configuration management
  • Oversee WP Engine-hosted WordPress environments
  • Serve as senior escalation point and provide root-cause analysis and long-term solutions
  • Partner with development teams on infrastructure architecture and go-live readiness
  • Engage directly with clients, communicate technical decisions, and act as a trusted advisor
  • Improve hosting reliability, security, operational standards, processes, tooling, and service delivery
  • Partner with the Chief Innovation Officer on hosting strategy, roadmap planning, budgeting, and vendor relationships
  • Provide updates on team performance, risks, and priorities

Requirements

What you’ll need
  • 7+ years of experience in systems administration, cloud infrastructure, or hosting environments
  • 2+ years leadership/management experience
  • Expertise in Microsoft Azure hosting services, including App Services, Azure SQL, Key Vaults, Application Insights, and networking
  • Strong experience administering Windows Server and IIS in production environments
  • Working knowledge of AWS infrastructure, including EC2, RDS, and S3
  • Experience with infrastructure-as-code tools (e.g., Terraform)
  • Experience managing CI/CD pipelines in Azure DevOps
  • Proficiency in PowerShell scripting and automation
  • Solid understanding of cloud security principles, including IAM, network security, and vulnerability management
  • Strong communication and client-facing skills, with the ability to explain technical concepts to non-technical audiences
  • A service-oriented mindset with strong ownership, accountability, and responsiveness
  • Advanced experience with Cloudflare, especially in a SAAS setting
  • Experience supporting .NET-based applications in Azure
  • Familiarity with WP Engine or similar managed WordPress hosting platforms
  • Experience leading or mentoring engineers, including assigning work, coaching, contributing to hiring and performance reviews, and influencing technical direction
  • Must satisfy work authorization requirements; SilverTech participates in E-Verify for all employees

Benefits

Comp & perks
  • Strong compensation package
  • Competitive health packages
  • 401k with company match
  • Flexible work schedules
  • Hybrid workweek
  • Unlimited PTO after 5 years
  • Your birthday off
  • Regular learning & development opportunities
  • Monthly company-provided lunches
  • A fun, collaborative, and innovative team that actually likes working together
  • Cutting-edge technology and creative freedom
  • Regular crew events, outings, and more!