SilverTech, Inc.

DevOps Engineer

• Lead, mentor, and oversee the SRE team, assigning and prioritizing work and balancing project and operational demands
• Review system changes, configurations, pipelines, and documentation for quality, security, and consistency
• Support team growth through one-on-ones, coaching, training, and certification opportunities
• Participate in hiring, onboarding, goal setting, and performance evaluations
• Own day-to-day performance, security, and reliability of client hosting environments across Azure, AWS, WP Engine, and Windows Server/IIS
• Maintain proactive monitoring and resolve issues before client impact
• Own the on-call rotation and incident response process for 24/7 client coverage
• Serve as lead point of contact for major incidents and outages
• Architect and implement secure, resilient hosting environments with redundancy, disaster recovery, and multi-cloud strategies
• Define and maintain infrastructure as code
• Manage Azure services and legacy AWS infrastructure
• Own and maintain CI/CD pipelines in Azure DevOps
• Manage SSL/TLS lifecycle, DNS configurations, and domain services
• Support SSO integrations and identity configurations
• Administer Windows Server and IIS environments, including performance tuning, patching, and configuration management
• Oversee WP Engine-hosted WordPress environments
• Serve as senior escalation point and provide root-cause analysis and long-term solutions
• Partner with development teams on infrastructure architecture and go-live readiness
• Engage directly with clients, communicate technical decisions, and act as a trusted advisor
• Improve hosting reliability, security, operational standards, processes, tooling, and service delivery
• Partner with the Chief Innovation Officer on hosting strategy, roadmap planning, budgeting, and vendor relationships
• Provide updates on team performance, risks, and priorities

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Site Reliability Engineer – Team Lead