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Inside Sales Representative
Simple Staffing Group. Connect with small business customers and prospects to understand their needs .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in customer engagement and sales strategies, with a strong focus on understanding client needs and delivering tailored solutions. Proficient in managing sales pipelines and utilizing sales tools to enhance customer relationships and drive business growth.
Highest-signal resume keywords
Contact Center ExperienceApplied Sales ExperienceSaaS SolutionsPipeline ManagementCustomer-Focused Mindset
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales StrategiesBusiness SolutionsBookkeeping SolutionsAccounting SolutionsPayroll SolutionsCash Flow ManagementTechnical SolutionsAccount ManagementSales Tools ProficiencyOutbound Follow-Up
Soft Skills
Verbal CommunicationWritten Communication
Certifications & Qualifications
High School Diploma or Equivalent
Industry Keywords
Small Business SalesCustomer Needs AssessmentSales Pipeline ManagementInbound InteractionsOutbound Interactions
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Connect with small business customers and prospects to understand their needs
- Recommend business solutions and support new sales and expanded customer relationships
- Help customers evaluate solutions for bookkeeping, accounting, payroll, and cash flow needs
- Connect with customers and prospects by phone, chat, meetings, and outbound follow-up
- Lead discovery conversations to understand business needs and workflows
- Recommend, demonstrate, and sell solutions based on customer needs
- Identify additional offerings that may support customers’ businesses
- Use sales tools to log activity, manage pipeline steps, and support follow-up
- Meet productivity, sales, availability, pipeline, and adherence expectations
Requirements
What you’ll need- High school diploma or equivalent
- 4+ years of contact center experience supporting inbound and outbound interactions
- 2+ years of applied sales experience with a customer-focused mindset
- Experience with SaaS, cloud, technical solutions, account management, pipeline management, or small business sales
- Ability to understand customer needs and clearly explain technical solutions and business value
- Strong verbal and written communication skills with clarity and detail
Benefits
Comp & perks- Performance-based bonus opportunities
- $1,400 retention bonus (conditions apply)
- Generous employee referral bonus opportunities
- Paid time off
- Wellness benefits
- Healthcare benefits
- Tuition reimbursement
- Employee assistance program
- Professional development assistance
- Hybrid work opportunity based on reaching and maintaining performance standards
- Supportive team environment and career and professional development
- Inclusive culture and community-minded organization