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Project Coordinator
Simpluris, Inc.. Support Project Managers and/or Program Managers in the Client Services department, specifically in Settlement or Notice Administration .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Settlement Administration and legal services, with strong communication and critical thinking skills to effectively support project execution and client interactions.
Highest-signal resume keywords
Settlement Administration ExperienceProject Management SupportClient CommunicationMS Office Suite ProficiencyCritical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Excellent Verbal CommunicationExcellent Written CommunicationInformation GatheringProcess Issue Identification
Tools & Technologies
MS WordMS ExcelMS Outlook
Industry Keywords
Client ServicesProject DeliverablesQuality ControlOperational GroupsLegal Industry Experience
About the role
Key responsibilities & impact- Support Project Managers and/or Program Managers in the Client Services department, specifically in Settlement or Notice Administration
- Partner with Contact Center, Claims Processing, Data Services, Disbursements, Print & Mail Services, and Website and Software Development teams to support project execution
- Track and deliver required project deliverables on time while meeting Simpluris quality standards
- Identify project risks and escalate them to the Project/Program Manager with proposed solutions when necessary
- Foster working relationships with operational groups and maintain clear communication regarding project execution and deliverables
- Research client and claimant inquiries and communicate findings to clients, claimants, and operational groups
- Identify and communicate process issues to the Project Manager, project team, and operational groups
- Provide detailed project reporting and perform analysis and quality control of client reports
- Draft project-related documents, including timelines, website content, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures
- Perform other duties as assigned
Requirements
What you’ll need- Preferred: 1+ year of Settlement Administration industry experience or relevant legal services or legal industry experience with direct client/customer contact in a professional environment
- Excellent verbal and written communication skills
- Critical thinking skills
- Ability to quickly and efficiently gather and process information
- Experience with MS Office Suite, specifically Word, Excel, and Outlook
Benefits
Comp & perks- Inclusive, discrimination- and harassment-free workplace commitment
- Privacy information for United States-based job applicants