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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in client relationship management, optimizing data solutions, and coordinating with cross-functional teams to enhance product offerings. Proficient in monitoring account health, identifying growth opportunities, and ensuring client satisfaction through effective communication and documentation.
Highest-signal resume keywords
Client Relationship ManagementAccount Growth StrategiesCross-Functional CoordinationProactive Problem SolvingDocumentation and Transparency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
Organizational SkillsProactive CommunicationAutonomous Work Ethic
Tools & Technologies
Simply.TV Data Solutions
Industry Keywords
Client OnboardingProduct IntegrationUsage MetricsAccount Health MonitoringUpsell and Cross-Sell Opportunities
About the role
Key responsibilities & impact- Own client relationships and act as the main commercial and technical point of contact
- Understand client goals and provide guidance on optimizing the use of Simply.TV’s data solutions
- Identify opportunities for account growth, including upsell, cross-sell, and renewals, and work with Sales to execute
- Monitor account health, usage metrics, and potential risks, taking proactive actions
- Coordinate with Product and Engineering to resolve issues and deliver solutions while maintaining client communication
- Document client interactions, account plans, and open items to ensure transparency
- Stay up-to-date on product updates, features, and industry trends
- Translate technical requirements into product improvements and collaborate with Product, Implementation, and Sales teams
- Support client onboarding, product integrations, adoption, and day-to-day operations
Requirements
What you’ll need- Own client relationships as the go-to commercial and technical contact
- Thrive autonomously across time zones with minimal support—stay organized and proactive
- Guide clients to maximize Simply.TV value, spotting upsell opportunities for Sales
- Monitor health & risks, advocate in escalations, and keep clients happy
- Coordinate fixes with Product/Engineering while managing expectations
- Document everything clearly—interactions, plans, and action items
- Stay sharp on product updates and trends to anticipate needs
Benefits
Comp & perks- Work at the forefront of media tech – Help shape how millions discover TV & streaming content
- Be a trusted counterpart – Work directly with key clients to drive their technical success and satisfaction
- Collaborate globally – Join a strong team across continents that thrives on innovation and teamwork
- Make real impact – Your contribution ensures Simply.TV’s data and solutions empower millions of end users daily
- Grow and learn continuously – Gain exposure to advanced technologies, media systems, and client infrastructures