Head of People Operations

Simprints

. Advise managers and employees on employee relations cases including grievances, disciplinary matters, performance concerns, absences and exits .

Posted 10/9/2026full-timeRemote • United KingdomLead💰 £60,000 - £70,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in employee relations, compliance with UK and international employment law, and effective management of HR processes. Proven ability to lead teams, improve processes, and utilize AI tools for HR functions.

Highest-signal resume keywords

7+ Years In HRUK Employment Law ExperienceExperience Leading People FunctionHRIS ProficiencyExperience With AI Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Employee RelationsProcess ImprovementContract ManagementPerformance ReviewOnboardingOffboardingLeave ManagementData AccuracyPeople ReportingEvent Planning

Soft Skills

Clear Written CommunicationEmpathyDirectnessCoachingFacilitation

Tools & Technologies

HRISAI ToolsChatGPTClaudeCopilot

Certifications & Qualifications

CIPD Level 5

Industry Keywords

Employer Of RecordProject-Funded OrganisationsContract ClassificationsCompliance RisksEmployee Advocacy

About the role

Key responsibilities & impact

Advise managers and employees on employee relations cases including grievances, disciplinary matters, performance concerns, absences and exits
Ensure contracts, handbooks and policies comply with employment law across countries where the organisation hires
Track legal changes, maintain country-specific terms and flag compliance risks
Ensure correct classification of permanent, fixed-term, project-funded, consultant and contractor roles
Audit and improve onboarding, offboarding, probation, performance review, leave and contract-change processes
Use AI to draft letters and policies, answer routine employee questions, clean HR data and summarise survey results safely
Own HRIS and people-data accuracy
Support payroll and benefits administration across countries
Produce reliable people reporting for the leadership team
Document and assign ownership of people processes
Lead the annual company offsite, including agenda, venue, travel, visas, budget, logistics and facilitation
Coach managers and provide tools, templates and training
Run engagement surveys and turn results into actions
Champion company culture and values and lead challenging discussions
Advocate for employees with leadership while balancing staff needs, company values and business priorities
Report to the Chief Operating Officer
Manage three direct reports
Meet managers and employees and deliver prioritised process improvements during the first year

Requirements

What you’ll need

7+ years in HR
At least 2 years leading the people function or a significant part of it, including managing a small team
Experience handling a wide range of employee relations cases from first conversation to final outcome
UK employment law experience and employment law experience in more than one jurisdiction
Knowledge of contracts, notice periods, leave and termination rules across multiple countries
Experience with Employer of Record models and local counsel
Experience in project- or grant-funded organisations
Knowledge of permanent, fixed-term, project-funded and contractor classifications
Ability to manage contract renewals and endings when funding changes
Process improvement and attention to detail
Confidence using an HRIS
Experience with AI tools such as ChatGPT, Claude or Copilot, with examples of practical use
Experience planning and running in-person events, ideally company offsites or retreats for 50+ people
Clear written communication and ability to explain policy in plain language
Ability to handle difficult conversations with empathy and directness
Willingness to travel occasionally to sites in Africa
CIPD Level 5 or above or equivalent HR qualification is nice to have, not required
UK HR experience if working from a GMT +/- 3 hours time zone outside the United Kingdom

Benefits

Comp & perks

Remote work in the United Kingdom
Mutual flexibility and autonomy in work hours
Work-life balance
Professional development plans
Access to global experts through the GLG network
Generous professional development budget (“Eduprints”)
Professional training and coaching support
Opportunity to work on technology with global development impact
Diverse international team
Semi-annual productivity assessments supporting the flexible work model